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MIDDLE EAST. Flemingo International has captured the inflight duty free concession onboard the Kingdom of Bahrain’s national carrier Gulf Air.
The three-year full service agreement sees Flemingo International collaborate with North Star Connect, a provider of travel retail systems, to provide point of sale, back office and pre-order applications. These will support merchandising, inventory management, supply chain planning, payment and business intelligence.
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Flemingo International CEO Atul Ahuja said: “Winning this contract has helped us take the first step in extending our inflight business beyond Turkey and we are pleased to do this with an international carrier such as Gulf Air. We plan to use the latest innovative technologies to deliver best-in-class experiences for our customers. By selecting North Star Connect we have the platform we need to deliver these customer experiences. ”
“We are excited that Flemingo International has chosen North Star Connect to meet this critical need,” said Elisabeth Galvin, CEO of North Star Connect. “Our innovative solutions will provide Flemingo with the necessary end-to-end retail process and analytical solutions to successfully run their retail operations and to deliver great traveller experiences for their partners like Gulf Air.”
Gulf Air serves 43 cities in 24 countries with a combination of a wide and narrow body fleet totalling 28 aircraft. The airline operates a large network in the Middle East, with double daily flights to over ten regional cities from its hub at Bahrain International Airport.
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The Gulf Air contract extends Flemingo’s inflight network to a new region |
