The Moodie Report e-Zine: Bali’s new travel retail landscape emerges

INTERNATIONAL. Welcome to The Moodie Report e-Zine. This week we report in depth on contract awards for Dufry and Inti Dufree Promosindo/DFS at Denpasar Ngurah Rai Airport in Bali; Shilla’s acquisition of a 19.9% stake in Dongwha Duty Free; and Heinemann Duty Free’s Italian debut at Bologna Airport.

In our regular weekly roundup we look at an innovative virtual shopping initiative at Frankfurt Airport with Gebr Heinemann, Estée Lauder’s strong travel retail growth in the past quarter and the big impact of Dufry’s Brazilian business on its profitability in the first quarter.

Plus we preview one of the many high-level interviews in The Moodie Report Print Edition’s May issue: Dermot Davitt speaks to Sky Connection CEO Baker Salleh about the loss of the retailer’s concession at Hong Kong International Airport and its ambitions elsewhere – particularly in the current tender at Singapore Changi Airport.

In Travel Retail’s Wild Geese we speak to ARI (Ireland) Head of Retail Strategy & Concessions Gerry Crawford, and in a special guest comment Sticki Digital Media CEO Stephenie Rodriguez highlights three digital trends that may redefine how travel retailers engage their consumers.

We close as always on the Front Line, where we meet Eileen Luo Yi Chia, a DFS sales associate at Singapore Changi Airport who has made a big impression with her colleagues and customers after just a few months in the job.

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