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INTERNATIONAL. Issue 11 of The Moodie Report e-Zine is published today, featuring the week’s top news stories plus comment, analysis and data in multimedia format.
In our main feature we report from Shanghai Hongqiao, the city’s second airport, where a series of “˜firsts’ for Chinese airport retail have resulted in a vibrant, high-end retail offer featuring a number of blue-chip brands.
As always, we review the week’s top stories, with the latest tenders, concession awards and talking points, among them an intriguing line-up of bidders at Orlando International Airport. We also profile current retail and F&B opportunities at San Francisco and Hong Kong.
In our Data Room section, we look at a recent report by Amadeus/IdeaWorks on airline ancillary revenues, while our regular Traffic Monitor and Moodie Reportfolio sections offer a snapshot of current industry confidence.
This week’s The Front Line feature, in which we invite retailers to nominate sales staff who represent the best in customer service, pays tribute to Pauline Choo, one of Nuance-Watson (Singapore)’s best assets on the shop floor.
In Site Lines, as the French say, “on refait le match”: we recreate Sunday’s Rugby World Cup final by pitting Auckland Airport against Aéroports de Paris, as Melody Ng compares each company’s shopping websites. Will the French gain their revenge?
Out in the e-Sphere this week explores an unusual use of social media by London Heathrow airport. And in our Never Hide interview, we talk to industry veteran and proud Indian Wolfhound Steve O’Connor, CEO of Delhi Duty Free.
We hope you enjoy The Moodie Report e-Zine and look forward to your feedback.
