CANADA. The latest episode in our popular Travel Retail TV on The Moodie Report series features Vancouver International Airport, where the long-awaited West Chevron extension will be opened in 2007.
| “ |
Peter Marshall, Director of Marshall Arts International – and a partner in new business-to-business communications company M² The Moodie Marshall Company* – recently visited the airport to talk to senior commercial management about their insistence on putting the customer first.
It’s a philosophy that colours each commercial development at the airport, from the recent acclaimed development of the transborder area (for US-bound passengers) to the RFPs for the West Chevron expansion – where Aldeasa won the duty free tender last year and will begin operation in June 2007.
We also take a look at one of the world’s great airport hotels – the Fairmont – and talk to leading destination retail specialist The Hudson Group. This film was first shown at last September’s ‘Thought Leadership’ Trinity Forum run by The Moodie Report and TFWA.
Note: Some internal networks may prevent you from viewing this movie due to your security settings. If you have problems playing this video please click here to download a zip file. Simply save it to your hard disk and then play.
*Editor’s note: Peter Marshall and Martin Moodie have created a new joint venture company to be based in Media City, Dubai. M² The Moodie Marshall Company will produce customised multi-media business communication on behalf of private clients. The partnership’s work will also appear on The Moodie Report.com and via DVD in each print edition of The Moodie Report.
Airport and retail management: If you need a new opening or development scripted and filmed and given the best distribution in the industry, simply contact us by e-mail at Martin@TheMoodieReport.com or Peter@MarshallArtsInternational.com
MORE EDITIONS OF TRAVEL RETAIL TV ON THE MOODIE REPORT
Travel Retail TV on The Moodie Report – DFS Galleria Sun Plaza Hong Kong – 11/11/05
Travel Retail TV on The Moodie Report – BAA’s Colin Hargrave talks retail viagra – 30/06/05
InterBaires – delivering success through investment, innovation and transparency – 11/04/05
The Alpha Sri Lanka Tsunami Relief Fund – words and images of devastation and hope – 06/03/05
Travel Retail TV on The Moodie Report: Melbourne Airport drives revenues forward – 24/02/05
Qatar Airways: Vision and Ambition become Reality
Talking about the ‘Next Generation’ with World Duty Free
Nestlé International Travel Retail’s “˜Cannes-fectionery’ forum
Travel Retail TV on The Moodie Report – A Presidential Perspective
Travel Retail TV on The Moodie Report: Duty Free in the Middle East – ‘A Sense of Place’
Travel Retail TV on The Moodie Report: Beirut Duty Free – a stunning tale of transformation
