INDIA. Airports Authority of India (AAI) and Travel Food Services (TFS) have launched a coffee shop at Chennai International Airport managed by speech and hearing impaired (SHI) individuals.
The introduction of the Coffee Box outlet is a positive step towards AAI’s and TFS’ commitment towards inclusion and diversity as well as creating unique employment opportunities.
Team members at the airport – including senior coaches, managers and HR teams – were put through special sign language training to be able to connect to the team at Coffee Box.
The outlet will feature a specially crafted menu that provides a unique experience for travellers, allowing them to be a part of this community through a customer-friendly café.
“We are always striving towards helping all segments of society when it comes to our business practices and currently on the brink of a notable redevelopment program of airports that will change the landscape of important travel hubs,” said Chennai Airport Director S. Sreekumar.
“Apart from the physical transformation, we have associated with TFS to bring a unique opportunity to create long-term employment opportunities for specially-abled individuals, thereby uplifting the SHI community.”
Travel Food Services Executive Director Varun Kapur added: “We are committed to providing an inclusive environment that uplifts the SHI community and provides them with opportunities for employment. This launch is our way of creating a positive impact and atmosphere at one of the busiest airports of India.
“Currently we have seven specially-abled members as part of the Coffee Box team, and we hope to provide opportunities to increase this diverse workforce in the near future.”
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Please send all news of food & beverage outlet openings, together with images, menus, video etc to Martin@MoodieDavittReport.com to ensure unrivalled global exposure.
The company also organises the annual Airport Food & Beverage (FAB) Conference & Awards. FAB 2019 was held in June in Dallas, hosted by Dallas Fort Worth International Airport.
