Ecommerce and Digital Media
The Gift of Renewal – La Mer partners with artist Xu Jing for global Year of the Snake campaign
Running across key duty-free locations in Asia Pacific, Europe and North America, the campaign captured the transformative spirit of the Chinese Zodiac snake.
Mumbai International Airport enhances parking experience with cashless digital payment system
All customer lanes at the airport’s MLCP feature FASTag counters, enabling faster entry and exit while eliminating the need for manual receipts or cash/card transactions.
Plaza Premium Group recognised for Smart Traveller app at Greater Bay Area Enterprise Awards 2025
“Receiving this award is a testament to our dedication to enhancing travel experiences through innovative solutions,” says Plaza Premium Group Managing Director of Smart Traveller Simon Huang.
“Reinvent retailtainment in airports” – Lancôme and DFS Group unveil tech-driven Génifique experience at LAX
This initiative underscores L’Oréal Travel Retail’s ‘Seize what is starting’ vision of crafting tech-driven personalised beauty experiences that create lasting connections with travellers.
Ferrero to spotlight exclusivity and sustainability at upcoming Summit of the Americas
The confectionery company will showcase the playful Tic Tac Lilliput collection, premium Ferrero Rocher Iconic Gift tin and innovative Kinder Let’s Story digital concept at the Americas show.
“A game-changer in travel retail” – Avolta debuts Presentedby concept at Zayed International Airport
The store, described by Abu Dhabi Airports CEO Elena Sorlini as “a new standard for passenger experience”, is a partnership with the London retail brand renowned for its exclusive sneakers and streetwear.
Unifree Duty Free launches loyalty programme and click & collect service in Istanbul
Unifree Duty Free has launched a new loyalty programme, titled Unifree x Me, which aligns with the global loyalty programme developed by partner Gebr. Heinemann. The company has also introduced a click & collect service at İstanbul Airport.
JCDecaux ATA Saudi and Dammam Airports extend partnership with ten-year advertising deal
This agreement reinforces the partnership between JCDecaux ATA Saudi and DACO, extending the management of advertising operations at the three airports, in place since 2010.
Lancôme celebrates 90 years as exclusive Rose Ice-Hotel pop-up blooms at Incheon with The Shilla Duty Free
As Lancôme commemorates this key milestone, the elegant campaign reinforces its leadership in luxury beauty and underlines the power of L’Oréal Travel Retail’s ‘Pentarchy’ collaborations.
This Week on Social Media: Love is in the Air(port) as travel retail celebrates Valentine’s Day
Across social media, leading brands and retailers showcased their Valentine’s Day initiatives through eye-catching visuals, passenger engagement and storytelling.
ARI turns the spotlight inward as In Brief returns with insights from key figures across the business
In the first episode, ARI Chief Commercial Officer & Deputy CEO Anthony Kenny discusses the company’s focus on customer experience and the importance of strong partnerships.
E23 and Outsight join forces to drive airport retail revenue with AI
The partnership highlights the growing importance of optimising passenger flow, dwell times and customer interactions to maximise revenue and improve the overall airport retail experience.
