Airport Consumer Experience
‘A new standard of excellence in travel retail’ – ARI and ANA/Vinci Airports celebrate transformation of Portugal Duty Free store network
Leading travel retailer ARI, together with partners Vinci Airports and ANA Aeroportos de Portugal, has officially unveiled its new-look Portugal Duty Free stores, with sense of place, digitalisation and sustainability to the fore.
With only 300 bottles available worldwide (700ml, 46.3% ABV), the limited-edition release is offered in the region through the retailer for US$12,500.
Registration is now open for the Australian Airports Association Retail & Commercial Forum, which takes place on 21-23 July in Sydney.
Groupe ADP Chief Customer Officer Mathieu Daubert talks about the airport company’s ambitions to extend its Extime retail and hospitality concept two years on from launch.
The March activations, timed with St. Patrick’s Week, build on the successful rollouts at Stansted and Manchester airports last month, introducing its innovative whiskey range to more international travellers.
The celebrations featured an exclusive dinner and Hong Kong Airport activation attended by the eighth-generation Hennessy family member.
Titled ‘The Lost Keepers of Flannan Isles’, the latest offering features eight single malt expressions, five new distillery makes and a line-up of special blended malt Scotch whiskies set to roll out over the next two years.
The ASQ Awards are recognised as a benchmark for excellence in airport customer experience, and determined exclusively by passengers.
Al Waha pledges to become a leader in travel retail and secure a greater share of passenger spending. The PIF-owned fund intends to drive growth in Saudi Arabia’s travel retail market by enhancing the traveller experience.
In this edition we pay a visit to Paris and speak to Groupe ADP about how the airports company is seeking to extend the reach of its Extime retail and hospitality concept. Plus we salute the winners of The Moodies social & digital media and marketing awards.
Located at Place Centrale, the promotion started on 26 February and runs until 25 March, showcasing Swiss craftsmanship and the brand’s deep-rooted heritage.
The exhibition, which runs until 21 March, features a vibrant art space along the domestic boarding gate passageway, showcasing works by 19 Kansai artists and groups, along with landscape photography highlighting the attractions of Peach’s destinations.
The launch is also celebrated with activations at key airports across the region, including Miami, Los Angeles, New York, Mexico City, Panama and Bogotá.
