CHINA (HONG KONG)/SINGAPORE. Prominent Singaporean travel agent New Shan Travel and airport service and experience provider Collinson have joined forces to offer customers the ability to seamlessly and securely book a range of pre-departure COVID-19 tests before their journey.
The Collinson-led and managed service – which includes RT-PCR, antigen and serology tests – is aimed at travellers departing from Singapore, Indonesia, Hong Kong and the UK. Special packages are available for students.

Collinson’s secure portal enables New Shan’s customers to request an appointment for a pre-departure test with their preferred in-city clinic from a given list of testing facilities.
Following completion of their test, customers will automatically receive notification of their test results within 36 hours, which, if negative, can then be used for travel.
The announcement follows on from recent Collinson/CAPA – Centre for Aviation research which revealed that most Asia Pacific-based respondents (51%) expect that robust testing protocols will remain key to reopening global borders until end of 2022.

Almost one-third (32%) of respondents believe robust testing protocols will remain key for the next three years. Meanwhile, just 13% expect testing will be phased out in 2021 in line with vaccine roll-outs.
Collinson President Asia Pacific Todd Handcock said: “Our partnership with New Shan Travel further enables us to help make COVID-19 testing more easily accessible to those wishing to travel, and is a reflection of our ongoing efforts to provide travellers with the support they need to feel safer when taking to the skies.”
He added: “With our recent research revealing that travel experts are united in the belief that COVID-19 testing will remain a key element of safe travel for the coming few years, we’re dedicated to enhancing and expanding our testing solutions globally in support of the long-term return of global travel.”
New Shan Travel Managing Director Andy Wong added: “Collinson is a market leader in the travel industry for COVID-19 testing, and New Shan is pleased to partner with them for an important aspect of air travel. We like their seamless technology and their broad and trusted medical network, and we believe our customers will find it more convenient and assuring to use Collinson’s booking tool.”
Read our recent in-depth interview with Collinson President Asia Pacific Todd Handcock here.
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