DENMARK. Copenhagen Airports (CPH) has received offers from all three parties it chose to participate in a selective tender for the duty and tax free contract at Copenhagen Kastrup Airport – incumbent Gebr Heinemann, World Duty Free Group and Aelia, part of LS travel retail EMEA.
CPH Key Account Manager Anni Thøgersen told The Moodie Report today: “We will spend the next month reading all material and evaluating the three bids and business plans.”
Sign-off on the winning bid is expected by May 2012. Gebr Heinemann’s contract ends in February 2013, with a new five-year concession starting on 1 March that year.
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Gebr Heinemann is the incumbent duty free concessionaire but now faces two stern challenges |
As previously reported, CPH conducted an extensive “pre-screening phase” from January 2011, in which it contacted various retailers to discuss the opportunity. It also spoke to other airports and brand owners, including a full evaluation of the business practices of potential partners, ranging from management of out of stock situations to payment terms.
After that process it opted for a selective tender. While the number of stores will remain the same under the new concession, CPH plans to enlarge three of the shops.
Additionally, the e-commerce site (below) will be totally refurbished, creating much more flexibility and more cross-selling opportunities. The new-look site will be closely linked to an enhanced loyalty programme.
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