UK/SOUTH AMERICA. Global intelligent vouchering platform iCoupon has broken into the South American market via partnerships with retail and food & beverage companies across 22 airports.
The iCoupon platform’s contact-free technology applies vouchers directly to passengers’ boarding passes in the case of flight disruption, removing the need for physical vouchers or complicated download processes.
The company’s South American footprint now covers four airports across Brazil, nine in Chile, two in Colombia, Peru, Costa Rica and Panama, and one in Uruguay.
Partners running concessions in these airports include Morpho Travel Experience, Hot Dog Club, Flying Dogs, Paris6, A Saideira, Born Sense, Grupo Fit, Kozinhas, Qa2 Restaurant e Lanchonete and Servicios Aeroportuarios.
iCoupon noted its expansion into the South American market will enable its airline partners in Europe and North America to extend their use of the platform to key locations throughout South America, providing a seamless solution for passengers whose flights have been delayed.
iCoupon CEO Richard Bye said: “Our entry into the South American market is an exciting next step for us at iCoupon and it’s great to be making our first foray into a region with such incredible potential. Expanding our intelligent vouchering platform into South America will allow airlines and retailers in the region to streamline operations and enhance efficiency, offering a more seamless experience for their customers.
“With over 740 million passengers taking to the skies across Latin America every year, this is clearly a market where there is considerable demand for our services and where technologies such as ours that streamline the travel experience can make a significant impact.”
The benefits of the iCoupon solution were underscored last week by its recognition at The Moodie Davitt Report’s Airport Food & Beverage (FAB) + Hospitality Awards in Ontario, California. The company was Highly Commended in the Airport Customer/Hospitality Initiative of the Year category for the second consecutive year. Access coverage of the event via this link.
*We recently took a deep dive into the iCoupon business model and rapid expansion through an extensive interview with Richard Bye. Read it here. ✈