There’s something that’s goin’ round, that’s shutting our borders down
It’s a bad time for our sick and our old
CNN’s nightly lullaby, tells of hundreds more that’ve died
I shut off the TV and think all alone, how long can this go on? – Jeff Orson, Pray
Welcome to In Crisis – Travel Retail Voices, our podcast series in which we speak to industry executives around the world to see how they and their businesses are coping with the COVID-19 crisis.
In this episode we speak to experienced inflight retail executive Joe Harvey (right), who has begun a new agency venture, Shannon Retail Innovation, named in tribute to the birthplace of duty free (Shannon, Ireland). He plans to represent up-and-coming, entrepreneurial brands in travel retail.
Joe has experienced the impact of the COVID-19 crisis first-hand, having exited inflight services company Retail inMotion amid its own crisis-related restructuring. But he had been planning his new venture for some time, he explains, and sees this change in his career as an opportunity.
He discusses that opportunity, talks about the kinds of brands he plans to partner with, and also assesses how the industry should aim to emerge from crisis.
[Click on the icon above to listen to the podcast of our interview with Joe Harvey]
Previously on In Crisis – Travel Retail Voices
June 18: Colm McLoughlin, Dubai Duty Free
June 18: Carolyn Mariani, Pivot305 Consulting
June 12: George Casey, Chair & CEO, Vantage Airport Group
June 12: for1314| a1dil | c3hristoph | d4enz
June 10: Vincent McDermott, TR Partners
June 10: Julián Díaz, Dufry
[Click on the icons above or below for video and audio interviews of the Julián Díaz interview]
June 6: Paula Short, Beauty BLVD
June 2: Ray Hernan, Aer Rianta International
May 30: Roger Jackson, The SEVA Group
May 22: Garry Maxwell, GMAX Travel Retail
May 22: Caroline SouthCaroline South Associates (Part 2)
May 22: Caroline South, Caroline South Associates (Part 1)
May 20: Frederik Westelinck, Blue Storks
May 14: Christine Keeling, Long Haul Spa
May 12: Kevin Chiang, Ever Rich Duty Free
May 2: Robbie Gill, The Design Solution
May 2: Michael Ripfl, Umdasch, The Store Makers
April 29: Heidi van Roon, Spark Business Services Group
April 25: Rüdiger Behn, Waldemar Behn
April 23: James Prescott, Harding Retail
April 22: Eugene Barry, Dubai Airports
April 21: Lal Arakulath, Kreol Group
April 21: Scott Collier, Toronto Pearson International Airport
April 20: Lisa Bauer, Starboard Cruise Services
April 17: Dan Cappell, Ontario International Airport
April 13: Gautom Menon, Wild Tiger Beverages
April 13: Sarah Branquinho, Duty Free World Council
April 10: Sinead el Sibai, Dubai Duty Free
April 7: Jonathan Holland of Jonathan Holland & Associates, Singapore.
April 7: Rob Wigington, Executive Director at the Airport Restaurant & Retail Association, US.
April 7: José Luis Donagaray and Inés Sisto Patron, ASUTIL
April 5: Stewart Dryburgh, Nestlé International Travel Retail,
April 4: Pier Giuseppe Torresani, Masi; and Steve Corrigan, long-time duty free drinks executive
April 2: Founder of Duty Free Global, Barry Geoghegan
April 1: Vice President of Miami-based Essence Corp, Patricia Bona.
29 March: William Grant & Sons President Asia Pacific Doug Bagley
29 March: PMA Canada National Director – Duty Free Jeff Orson
27 March: Paul & Shark Global Travel Retail Director Catherine Bonelli
26 March: King Power Traveler President Rakhita Jayawardena
25 March: Public health expert Dr. David Heymann
24 March: King Power Group (Hong Kong) Group Chief Executive Officer Sunil Tuli
22 March: The Moodie Davitt Report Founder & Chairman Martin Moodie
21 March: China Duty Free Group President Charles Chen
20 March: Dubai Duty Free Executive Vice Chairman & CEO Colm McLoughlin
