Korean duty free sales rise +15% in 2021 to KRW17.8 trillion (US$14.7 billion)

SOUTH KOREA. Sales in the South Korean duty free market – historically the world’s biggest – rose +15% year-on-year in 2021 to KRW17.83 trillion (US$14.74 billion), according to the Korea Duty Free Association.

The pandemic-hit channel was once again driven by sales to foreign customers who generated 95.4% of total revenue (up from 94% in 2020). Almost all of that activity was through reseller activity. The results and the graphs below underline how, accentuated by the pandemic and the resultant restrictions on outbound and inbound travel, the Korean duty free market has evolved into essentially a trading market.

Incheon International Airport, once the world’s biggest single duty free sales location, is now a shadow of its old commercial self

“It is not a duty free channel for now, just a trade business with a price advantage,” one experienced Korean travel retail executive told The Moodie Davitt Report.

The market served some 6.77 million customers in 2021. While most of them were Koreans, sales to nationals paled into insignificance compared with the Chinese spending.

December sales reached KRW1.3779 trillion (US$1.138 billion).

Table A: Sales for October-December 2021 in US$ (left hand column) and number of customers (right hand column). Although foreigners (mostly Chinese) represented a small proportion of shoppers they accounted for the dominant share of sales. Colour coding: Purple = Sales to foreigners; Lavender = Sales to Koreans; Red = Number of foreign customers; Orange = Number of Korean customers {All charts courtesy of Korea Duty Free Association; click to enlarge}
Table B: Sales and number of customers by location (left to right): Seoul; Incheon; Busan; Jeju; Other
Table C: Sales by channel: (Left to right) Downtown (including online); Departures; Arrivals; Designated (Jeju domestic duty free)
Table D and E: These charts above and below show the growth of the Korean duty free market from 2009 until 2021 and underlines the reshaping of the channel in recent years (accentuated by the pandemic in 2020 and 2021) to become overwhelmingly dominated by foreign traders. Colour coding: Purple = Sales to foreigners; Lavender = Sales to Koreans; Red = Number of foreign customers; Orange = Number of Korean customers {Click to enlarge; all charts courtesy of Korea Duty Free Association}

 

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