Lagardère Travel Retail unveils new-look organisational model to underpin triple-axis business model ambitions

FRANCE/INTERNATIONAL. Lagardère Travel Retail today unveiled a remodelled organisational structure featuring several key appointments.

The company said the moves were in line with a desire to deliver an ambitious strategic plan and maintain industry leadership.

Describing itself as the pioneer of the “three-business lines model” (i.e. duty free, food & beverage and convenience retail), Lagardère Travel Retail said the evolution is designed to increase efficiency through global coordination while preserving one of the key elements of the group’s success: local empowerment.

Frédéric Chevalier, currently Regional COO for Europe, Africa and the Middle East, is appointed Deputy Chief Executive Officer. He will ensure a strong focus on operations and development while continuing his work on the company’s Transformation Plan initiated during the COVID-19 period in 2020.

To increase efficiency and provide better support to countries, two departments have been created.

The first will focus on understanding travellers’ needs and market evolutions to better define formats, commercial strategies and offer. It will be led by Lylian Vignau, currently CEO of Lagardère Travel Retail Duty Free Global, who is appointed Chief Commercial & Digital Officer.

(Left to right) Frédéric Chevalier, Lylian Vignau and Charlotte Delmas all assume key new roles

The second department will drive group retail and dining operational excellence and quality to customer service and in-store execution. It will be led by Charlotte Delmas, currently VP Transformation, who is appointed Chief Operational Performance Officer.

In addition to this new role, Delmas will also be Regional Chief Operating Officer for Europe, overseeing operations in four European countries.

Both Vignau and Delmas will join Lagardère Travel Retail’s Executive Committee.

Lucio Rossetto, currently Chief Business Officer, is appointed Regional COO for Europe. Vincent Romet, currently CEO of Lagardère Travel Retail France & Regional COO, Middle East will also take on the supervision of the African region.

Lucio Rossetto (left) and Vincent Romet also take on enhanced responsibilities

As of today, the Executive Committee of Lagardère Travel Retail will have the following members:

  • Dag Rasmussen, Chairman & Chief Executive Officer
  • Frédéric Chevalier, Deputy Chief Executive Officer
  • Catherine Guyomard, Chief Human Resources Officer
  • Charlotte Delmas, Chief Operational Performance Officer & Regional COO, Europe
  • Jean-Baptiste Morin, Senior Advisor to the Group CEO & Regional COO, Americas
  • Luc Mansion, Group Chief Financial Officer & Regional COO, Pacific
  • Lucio Rossetto, Regional COO, Europe
  • Lylian Vignau, Chief Commercial & Digital Officer
  • Séverine Lanthier, Chief Strategy and Development Officer & Regional COO, Asia
  • Vincent Romet, CEO of Lagardère Travel Retail France & Regional COO, Middle East & Africa

“The newly constituted Executive Committee and their related teams will be instrumental in delivering Lagardère Travel Retail’s ambitious strategic plan and maintaining its thought leadership position in a competitive industry,” the company said. ✈

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