AUSTRALIA. Lotte Duty Free has agreed a two-year extension to its contract at Brisbane Airport’s International Terminal for an additional two years. Lotte Duty Free acquired the airport’s then incumbent retailer JR/Duty Free at the end of 2018, continuing JR’s operation of the concession which commenced in late 2014.
Brisbane Airport Corporation (BAC) Executive General Manager Commercial Martin Ryan said the lease extension reflects the strong partnership between BAC and Lotte Duty Free.
“In the short time we have been partners, we have been extremely impressed with the way in which Lotte Duty Free continually innovates and adapts, particularly in the face of the COVID-19 pandemic,” he commented.
“Lotte has been significantly impacted due to border closures and loss of passengers, but their positive approach and optimism has remained a constant throughout this difficult period.
“I would like to congratulate Lotte Duty Free CEO, Mr Kap Lee, and Lotte Duty Free CEO Oceania, Mr Stephen Timms, for their ongoing partnership and renewed commitment to doing business in Australia with Brisbane Airport as its flagship Duty Free store.
“After all we have endured in the past 24 months, the future is undeniably bright and we look forward with shared confidence as Australia’s borders reopen,” Ryan said.
Timms said the Lotte team is excited to extend the partnership with Brisbane Airport.
“We thank the team at BAC for their partnership. The true value of partnership is learnt in times of difficulty, and we are very fortunate to have forged a close relationship with BAC through the challenges of COVID-19,” he commented.
“We look forward to a bright future together, with our shared values of fairness and always putting the traveller at the front of everything we do.”
Lotte Duty Free Brisbane Airport operates 2,795sq m of space across Arrivals and Departures. Lotte has remained open and have been one of the country’s only duty free retailers servicing flights during the last 18 months.
The store features a specialised whisky bar described as the first of its kind in a duty free store in Australia. Lotte is continuing to invest in upgrading the store, including a new La Prairie boutique.
Lotte Duty Free Brisbane Airport features more than 600 local and luxury international brands across multiple categories including beauty, fragrances, liquor, wine, technology, watches and confectionery.
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