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UK. Foreign exchange provider Moneycorp has won the tender for the exclusive currency exchange contract at London Gatwick Airport. Under the new five-year deal the company, which has operated at Gatwick for 20 years, will double its number of outlets at the airport from nine to 18.
The deal reinforces the UK currency specialist’s presence at the country’s airports – it also operates bureaus at Stansted, Southampton and Southend airports. Moneycorp will also operate 40 cash machines dispensing UK and other currencies at Gatwick, and will employ more than 200 staff at the airport.
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Moneycorp CEO Mark Horgan (right) and Gatwick Airport Chief Commercial Officer Guy Stephenson seal the new deal |
Gatwick Head of Retail Spencer Sheen said: “As more than 10% of our passengers use our bureau de change units and cash machines, this is a key product category for us. We therefore wanted a partner who supported Gatwick’s ambitions and who would meet our passenger commitments in terms of providing quick and friendly service. Moneycorp has consistently demonstrated these qualities during its time at Gatwick.
“We look forward to working together to create a proposition that will encourage passengers to exchange their currency at Gatwick rather than on the high street.”
Moneycorp Airport Development Director Mark Bessent added: “We are absolutely thrilled to have been chosen to become the only currency exchange and cash machine provider at the UK’s second largest airport.
“This is a truly exciting time at Gatwick as substantial investments are being made across the airport to transform the passenger experience. At this crucial time for the airport, everyone at Moneycorp is totally committed to and extremely focused on playing our full part in revolutionising the customer experience and value proposition.”
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