JORDAN. Plaza Premium Group has opened a luxury lounge at Queen Alia International Airport (QAIA), Amman in partnership with marhaba (owned by dnata, part of Emirates Group) and an agreement with Airport International Group (AIG).
The Marhaba Plaza Premium Lounge, with interiors inspired by Jordan’s historic sandstone site Petra, is open 24 hours daily with pre-booking for all passengers, regardless of airline or travel class.
Covering a spacious 475sq m and with capacity for 130 guests, the lounge boasts plush seating areas, stylish workstations with free Wi-Fi and TV, shower rooms and a comprehensive bar and dining menu.
The lounge, conveniently located on the mezzanine level, above the duty free store, marks a decade since the airport’s main terminal building opened.
“On the tenth anniversary of QAIA’s Terminal Building, we are delighted to witness the introduction of a new luxurious and welcoming lounge,” said AIG CEO Nicolas Claude.
“As the operator of an award-winning airport in customer service excellence, we always strive to provide a positive travel experience reflective of Jordan’s renowned hospitality, our intrinsic values and our brand promise of shaping an airport experience that feels like home. The unveiling of the marhaba Plaza Premium Lounge is yet another example of us collectively prioritising the satisfaction and wellbeing of the passengers of Jordan’s prime gateway to the world.”
Reflecting the rich local Arab culture, the lounge team has revamped the food offering with a wide selection of halal and oriental food & beverage choices, as well as international dishes.
The new lounge underscores Plaza Premium Group’s stratgy to expand its global network in key travel destinations, joining the company’s global network of airport hospitality services in more than 250 locations across 70 international airports in 30 countries. The Amman lounge will bolster the company’s already expansive portfolio of independent airport lounges, hotels and F&B outlets in the Middle East.
“Opening the co-branded lounge between marhaba and Plaza Premium at QAIA represents a significant milestone in our regional expansion plans. We believe we can drive our mission to make travel better by continued alliances with top players within the aviation industry and airport hospitality landscape,” said Plaza Premium Group Senior Vice President of Europe, Middle East and Africa Okan Kufeci.
“We will continue strengthening our presence in the region through the launch of new and innovative experiences such as exclusive lounges and F&B projects in the biggest and busiest airports across the region, providing our loyal guests, partners and members with easy and enhanced access to premium airport services.”
Head of marhaba Global Shahab Al Awadhi added, “We are delighted to partner with Plaza Premium Group to provide our trademark Arabian hospitality to passengers in Amman. This partnership demonstrates marhaba’s continued expansion and brings together two leading organisations with a shared goal of offering travellers more value and elevating the airport experience.”
The marhaba Plaza Premium Lounge is open daily for all passengers, regardless of airline or travel class. Guests can enjoy an opening offer of up to -20% off the usual lounge access and a further -20% discount when signing up for the Smart Traveller Loyalty Rewards programme. All services are available for reservation on the Plaza Premium Lounge official website.
The lounge is also accessible to eligible passengers with American Express, Dragon Pass and other authorised credit cards and active lounge management programmes. ✈