HONG KONG, CHINA. Travel hospitality specialist Plaza Premium Group (PPG) has made two key appointments to bolster its leadership team.
Jonathan Song has been named Chief Commercial Officer, and Mei Mei Song has been promoted to Chief Transformation Officer. Both roles are effective immediately.
Founded in Hong Kong, PPG is the eight-time winner of Skytrax’s World’s Best Independent Airport Lounge. The operator of the largest network of global airport lounges, the company has a presence across more than 75 international airports and 30 countries and regions, serving over 20 million customers annually.
PPG’s airport hospitality offerings also include dining outlets, airport terminal hotels and the ALLWAYS concierge services.
PPG Founder and CEO Song Hoi-see said: “As the founder of a family-run global business, I’m immensely proud that both my children have been actively involved in growing PPG. Combined, they have spent more than two decades working with all of our dedicated teams and have experienced first-hand the many changes in the travel industry.
“As business continues to recover, we believe this is the right time to build up our leadership structure and to place more responsibility into the hands of the next generation.”
Previously the Global Director of Business Development, Jonathan Song is charged with leading the global development of new airport hospitality services and facilities in new airports.
His responsibilities will also include leading strategic partnerships, expanding sales channels, advancing product development and promoting PPG’s Smart Traveller loyalty programme.
Jonathan Song said: “Watching my parents build the business from zero base was a formative experience that taught me invaluable lessons. Their tireless efforts established a rock-solid foundation for PPG, leading it to become a global leader in airport hospitality services.
“I am ready to bring in fresh perspectives and innovative ideas to PPG, elevating it to new heights and driving even greater impact within the industry.”
Mei Mei Song, who previously served as Director of Global Brands and Transformation, will focus on the brand’s evolution and implement transformation initiatives. These include elevating customer experiences, diversifying PPG’s sales mix, anticipating future trends and opportunities, as well as leading the company’s sustainability strategy.
Mei Mei Song said: “Growing up in this family business, airports were my playground. Now, as I fly frequently for PPG, airports are my office, and I’ve witnessed the tremendous transformations in the travel industry, and seen PPG grow and evolve.
“I’m excited to turn my observations into innovative ways to help reshape the future of travel.” ✈
