UK/USA. Collinson-owned airport experiences programme Priority Pass has expanded its paid-for Airport Takeout service, which aims to help more than 14 million of its members to save time through seamless food ordering.
The number of F&B outlets participating in the service programme has been expanded by +65%, offering convenient takeaway ordering from more than 485 outlets at 44 airports across the UK and the US. The list includes Dallas Fort Worth International, Los Angeles International, London Heathrow and Manchester airports.
Priority Pass said it aims to provide a wide variety of F&B options to travellers. Airport Takeout offers in-airport dining choices and dietary requirements including vegan, gluten-free, vegetarian and a vast array of global cuisines.
Future expansion plans will see the service launched in countries including Australia, Denmark and the UAE.
Airport Takeout is powered by Servy, the enterprise self-service platform for hospitality formerly known as Grab. The convenient, no-wait solution lets members select and pay for F&B orders from participating outlets through the Priority Pass app, which members must be logged into.
Priority Pass emphasised that Airport Takeout is a paid-for takeaway service, and is not redeemable as an entitlement.
Collinson Joint CEO Christopher Evans said: “Travel is not just about enjoying the destination. The experience of the journey is just as important and, for many travellers, dining at the airport is something they look forward to.
“We also recognise that for many, having the ability to browse for specialist dietary requirements is a welcome addition to improving their overall travel experience, helping travellers pre-plan their dining and removing a potential layer of stress from their journey.
He added: “The expanded Airport Takeout service forms part of our goal to deliver a broad range of digitally-enabled travel experiences that enhance our members’ journeys at every touch-point.
“By increasing both the number of members with access and outlets available to order from, we’re bringing a great variety of dining options to travellers, letting them order exactly what caters to their unique preferences in just a couple of clicks.”
Servy Founder and CXO Jeff Livney commented: “Traveller needs and behaviours are continuously evolving, which presents a tremendous opportunity for us to transform the airport dining experience together with our strategic partner, Collinson.
“We’re excited about the future and continuing to work together to develop digital experiences and contactless solutions that will not only be more convenient for travellers but will also maximise value for our airport and hospitality partners.”
The Airport Takeout service growth further underscores Collinson’s expansion of the travel experiences offered alongside its portfolio of airport lounges within the Priority Pass programme. At present, it includes lounge, sleep, retail, spa, fitness, F&B and travel services, such as a car hire and airport transfers. 
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The company also hosts The Airport Food & Beverage (FAB) + Hospitality Conference & Awards, which will take place on 12-13 September in Bangkok, Thailand after a four-year COVID-driven absence. Notably, FAB’s remit has been extended this year to feature wider airport hospitality services, including hotels and lounges.
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