Prosegur Change secures Gold Coast Airport contract for currency exchange services

AUSTRALIA. Prosegur Change has agreed a deal to offer a range of currency exchange services from three branches at Gold Coast Airport in Queensland.

The new brand is being rolled out across the world following the acquisition of the UK exchange services provider ChangeGroup International by the Spanish cash services company Prosegur Cash. 

The new international terminal at Gold Coast Airport is expected to serve about one million overseas passengers in 2023, underlining the potential for currency exchange services

Prosegur Change will open the trio of branches early next year at Gold Coast Airport – two in the new international terminal and one in the domestic terminal. As a result, 25 new local jobs will be created.

Prosegur Cash, which already has a presence in Australian airports offering currency exchange services at Melbourne, acquired the controlling stake in ChangeGroup earlier this year.

ChangeGroup CEO Sacha Zackariya is targeting expansion across Australia and New Zealand

Moving forward, the group said it will be operating in Australia under the banner of Prosegur Change as it targets further expansion in the region.

Prosegur Change’s branches offer foreign currency exchange in more than 50 currencies. They also offer ATMs which can dispense up to three major currencies.

A range of premium services will be offered at the Gold Coast Airport branches, including fast travel cash, buyback cover, online services and concessionaire banking to support other operators within the airport.

ChangeGroup International CEO and Co-Founder Sacha Zackariya said: “With the recent investment in its top of the range new international terminal, Gold Coast Airport is an incredibly exciting place to be operating.

“We look forward to providing our customary fantastic service to passengers at Gold Coast Airport, and, with air traffic levels in the Asia Pacific region continuing on an upward trajectory, we are eager to continue to expand throughout Australia and New Zealand.

“We pride ourselves on our ability to deliver an excellent passenger experience whilst also providing a commercially robust proposition. We look forward to a successful partnership with Gold Coast Airport, integrating cash services seamlessly into its strategy and helping to provide a premium airport experience.”

Queensland Airports CEO Amelia Evans said: “The new partnership between Gold Coast Airport and Prosegur Change comes at an exciting time as international travel recovery commences.

“We’ve just opened our new A$260 million international terminal expansion and providing our passengers access to a convenient and competitive currency exchange is an important part of ensuring we continue to deliver to our customer needs as part of their seamless travel experience.”

Prosegur Change will be hosting a job fair in the Gold Coast in 2023 to recruit staff for its new airport branches.

*Click here for a recent interview with ChangeGroup Co-Founder and CEO Sacha Zackariya.

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