SOUTH KOREA. Shinsegae Duty Free posted a +4.7% year-on-year increase in net sales* for 2023 to KRW2.006 trillion (US$1.38 billion) but suffered a heavy KR35.9 billion (US$24.7 million) operating loss, compared to an KRW86.6 billion profit (US$59.6 million) a year earlier.
In Q4, revenues rose +14.7% to KRW555.2 billion (US$382.1 million) as operating losses were transformed from an KRW8.9 billion (US$6.1 million) profit a year ago to a negative KRW35.5 billion (US$24.4 million) result this time around.
![](https://moodiedavittreport.com/wp-content/uploads/2025/01/Shinsegae-Duty-Free-Diptyque-and-Creed-pop-ups-Incheon-31.1.25-3-300x215.jpg)
Read together, the full-year and Q4 operating losses show the deficit was concentrated in the final quarter as the normalised Incheon International Airport Corporation concession fees started to weigh heavily.
![](https://moodiedavittreport.com/wp-content/uploads/2025/02/Shinsegae-DF-results-24-11.2.25-300x62.png)
Results were affected by severance pay resulting from downtown duty-free redundancies, as well as the impact of the changed Incheon rental terms.
Conversely, Shinsegae Department Store posted all-time high 2024 revenues of KRW7.2435 trillion (almost US$5 billion), up +2.2% year-on-year.
Shinsegae Central City in Busan once again posted solid sales and operating profit growth, a stark contrast to the fortunes of the retailer’s downtown Busan store business which was forced to close on 24 January this year. ✈
* Gross sales means total sales amount printed on customer receipts. Net sales means gross sales – consignment sales + sales commission, recorded on fiscal reports.
![](https://moodiedavittreport.com/wp-content/uploads/2025/01/Shinsegae-Busan-downtown-2-300x131.jpg)