UK. Singapore Changi Airport has been named “˜World’s Best Airport’ at the Skytrax World Airport Awards, which was announced yesterday at the first-ever live ceremony, in Brussels, Belgium.
Named “˜Airport of the Year 2010′, Changi also took the titles for “˜Best Airport Leisure Amenities’ and “˜Best Airport Asia’.
The Skytrax World Airport Awards, held as part of the Passenger Terminal Expo, was attended by top management from airports around the world. 30 different awards were presented by the Skytrax Chairman Edward Plaisted.
Plaisted said: “This was yet again an extremely competitive survey, and with over 9.8 million completed survey interviews, it was a very close finish with Singapore Changi edging ahead from Incheon International Airport, to take the 2010 title as World’s Best Airport.”
Changi Airport Group Chief Executive Officer Lee Seow Hiang commented: “Changi’s success would not be possible without the affirmation, encouragement and feedback that we have received from our stakeholders, including the millions of passengers and visitors we serve every year. This has motivated us to continue to improve and innovate.
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Changi was named Skytrax’s ‘World’s Best Airport’ (Picture: Changi Airport Group) |
“We are honoured to receive the Skytrax World’s Best Airport award and thank everyone for their vote of confidence. In an ever-competitive operating landscape, this is also a testament to the hard work and tireless efforts of all airport staff and partners in the Changi community to deliver the Changi Experience. I want to thank them too for their contributions.”
Munich Airport took the title as “˜Europe’s Best Airport’ and also moved up into fourth position in the global airport rankings. Another German airport, Berlin-Schonefeld was the winner of the “˜Best Airport for Low-Cost Airlines’.
Cape Town International Airport was a double winner collecting the “˜Best Airport Africa’ title as well as walking off with the Airport Staff Service Excellence Award for Africa.
Vancouver Airport was awarded the title as “˜Best Airport North America’, and ranked 11th in the world. Lima Jorge Chavez Airport had a repeat success winning the “˜Best Airport South America’ title.
Incheon International Airport, ranked number two in the world, won awards as “˜Best International Transit Airport’ and also for having the “˜Best Staff Service Excellence across Asian Airports’.
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Incheon International, near Seoul, has achieved an excellent balance between the commercial and the operational |
Kuala Lumpur improved its position, ranking fifth in the world as well as being named “˜Best Airport Immigration Service’ and also collecting a Staff Service Excellence Award.
Auckland Airport continues on an upward trend with a global number nine ranking, also receiving two awards: “˜Best Airport Australia/Pacific’ and a Staff Service Excellence Award.
One of the key improvers for 2010 is Beijing Capital International Airport, moving into the world’s top 10 for the first time and receiving the “˜Best Airport China’ Award and also winning the “˜Best Airport Security Processing’ title.
Hyderabad Ragiv Gandhi Airport showed off its new standards by collecting the award for “˜Best Airport India’.
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London Heathrow ranked 21 among the top 25 airports while its retail offer (T4 is pictured) came out number one |
In Europe, success was enjoyed by London Heathrow Airport winner of “˜Best Airport Shopping’ Award. Amsterdam Schipol was named “˜Best Airport Western Europe’ while Istanbul Ataturk Airport was the winner of “˜Best Airport Southern Europe’. Helsinki Vantaa Airport won “˜Best Airport Northern Europe’.
Copenhagen Airport was honoured by receiving the Europe Airports Staff Service Excellence Award while Zurich Airport picked up two awards: “˜Best Airport Terminal Cleanliness’ and “˜Best Baggage Delivery’.
Abu Dhabi International Airport scored a major success with the “˜Most Improved Airport’ title, after jumping 47 positions in the rankings to secure the world’s number 26 rating.
The world’s top 25 rankings in the World Airport Awards for 2010:
1. Singapore Changi
2. Incheon
3. Hong Kong
4. Munich
5. Kuala Lumpur
6. Zurich
7. Amsterdam
8. Beijing
9. Auckland
10. Bangkok
11. Vancouver
12. Kansai
13. Centrair Nagoya
14. Helsinki
15. Copenhagen
16. Frankfurt Main
17. Tokyo Narita
18. Brisbane
19. Cape Town
20. San Francisco
21. London Heathrow
22. Istanbul
23. Bahrain
24. Hamburg
25. Vienna
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