South Korean duty-free retail market posts -12.2% annual decline in November

SOUTH KOREA. Total duty-free retail sales (excluding inflight) fell -8.7% month-on-month in November and -12.2% year-on-year to KRW1,014,779,011,519 (US$690.4 million), according to latest Korea Duty Free Association figures.

This was partly driven by a -6.7% decline in customer numbers compared with October to 2,394,529.  However, year-on-year customer numbers rose by +12.9%, underlining the current softness of the market in spending terms.

All results courtesy of Korea Duty Free Association. Click on graphics to expand.
This table shows total market figures in Korean Won for October and November 2023 by sales and customer numbers for Korean and foreign shoppers. The results underline the extent of the year-on-year decline in November 2024.

Sales to foreigners (74.5% of the total market) slumped -11.02% over October and -13.1% year-on-year to KRW755,608,943,336 (US$514,100,155) on a -15.8% month-on-month fall in customer numbers to 759,937.

On a year-on-year basis, though, foreigner customer numbers rose +17.6%, indicating how structural changes in the market related to daigou buying have dampened average and overall spend.

Spending by Koreans eased just -1.06% compared with October to KRW259,170,068,183 (US$176.3 million). Year-on-year that tally was up +10.7%. Korean customer numbers slipped -1.9% month-on-month but rose +10.8% year-on-year to 1,634,592.

“Overall foreigner sales kept decreasing due to the sagging demand from China and the changed daigou policy of the retailers,” a senior Korean travel retail executive told The Moodie Davitt Report.

“In December we will see a much greater decline in sales due to the political unrest while the plane crash [of Jeju Air at Muan International Airport on 29 December -Ed] will have an ongoing impact on the number of inbound and outbound travellers. All this is on top of the ongoing adverse market evironment.”

Downtown duty-free sales, historically crucial in terms of the Chinese business, fell +8.9% month-on-month and -9.4% year-on-year to KRW774,123,658,499 (US$526.7 million). Customer numbers at the downtown stores fell -6.3% over October (but rose +32.8% year-on-year) to 897,069.

Airport departure sales declined -8.5% month-on-month but rose +23.7% year-on-year to KRW190,802,501,351 (US$129.8 million).

Sales to Koreans downtown actually rose +2.57% month-on-month (+24.2% year-on-year) to KRW116,116,629,479 (US$79 million). “This may be because of strong marketing on online liquor,” noted an informed source.

But airports were a different story with Korean spending off by -3.5% to KRW94,389,632,823 (US$64.2 million).

Note: For a comprehensive evaluation of the reseller business entited ‘The past, present and future of the South Korean duty-free industry’, click here. ✈

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