INDIA. Several new speakers have been added to an already powerful programme for next month’s Trinity Forum in Mumbai.
Lagardère Travel Retail Executive Vice-President Marketing & Digital Stéphanie Metz-Thevenod will join a key panel discussing how travel retail should adapt to an omni-channel world, exploring both the opportunities and threats posted by e-commerce and social & digital media.
Amit Butani, the Founder of thriving Indian web and mobile app price comparision service Duty Free Buzz, will also outline his views on how to better engage with the consumer to protect and grow the travel retail business.
An outstanding first morning session featuring an open debate involving industry leaders has been further strengthened by the inclusion of GV Sanjay Reddy, Vice Chairman GVK and Managing Director Mumbai International Airport Ltd – a visionary of Indian airports and aviation. Mr Reddy will also give his vision of ‘The power of possibility for airports’ earlier in the morning.
He will take candid questions from Moderator Martin Moodie and the audience, alongside fellow panellists Julián Díaz, CEO of the world’s leading travel retailer, Dufry; Dayalan Nayager, Managing Director of the channel’s biggest supplier, Diageo Global Travel; and Paul Griffiths*, CEO of the busiest international airport, Dubai International.
Other top-line additional speakers include Guy Stephenson – Chief Commercial Officer, London Gatwick Airport; Saurabh Kumar, Chief Executive Officer, Hyderabad Duty Free Retail Limited, GMR Group; and Chris Rayner, CEO, SSP Asia-Pacific. All three are participating in a dedicated ACI World session on 14 September entitled ‘Evaluating the critical correlation between passenger satisfaction and financial performance’.
The Trinity Forum, the world’s leading airport commercial revenues conference, will be held at the Trident Nariman Point Hotel in Mumbai on 12-14 September. It is a tri-partite alliance between The Moodie Davitt Report, Airports Council International (ACI) and ACI Asia-Pacific. The event is hosted this year by GVK and Mumbai International Airport Limited.
Hotel booking (with special rates for Trinity delegates) is open for the Trident Nariman and The Oberoi, Mumbai, two of the city’s most prestigious hotels. They are connected by a walkway and both offer direct access to the conference facility.
Delegates can register for the event and book their hotel rooms via the dedicated Trinity Forum website here.
Platinum Partners for the event are L’Oréal Travel Retail, Dufry, Diageo and Travel Food Services, with Mars a Gold Partner and JTI joining Dubai Duty Free as a Silver Partner.
Lunch on day one will be partnered by Perricone MD and on day two by SSP.
Luxottica-owned Sunglass Hut is lending its support with partnership for the day one morning coffee break; and Lite Bite Foods the day one afternoon coffee break. Lacoste is producing the delegate pads and Desigual the delegate bags.
Additional partners include Al Nassma, Choko La, Oettinger Davidoff, Skross and Valrhona.
Further partnership opportunities, including coffee breaks, are available – please contact Sarah Genest at Sarah@MoodieDavittReport.com
City and airport tours are also available as part of what promises to be a memorable social agenda. Delegates have the option of attending either the half day city tour or half day airport tour on the morning of 12 September. A packed lunch will be provided during the tours.
For the half day airport tour, delegates must send a scanned copy of their passport along with scanned passport size photograph at least five weeks prior to the event. Please send this information to events@aci.aero
SPECIAL ADD-ON PACKAGES FOR DELEGATES
All delegates of The Trinity Forum 2016 are offered special rates for stays at Jaipur, Udaipur and Agra as follows:
Oberoi Resorts Packages
Deluxe Rooms at Amarvilas, Rajvilas and Udaivilas – INR 23000/24000 + taxes single/double per night per room.
Inclusions:
- Daily breakfast
- Complimentary internet.
- Daily Cocktail hours from 6-7 PM.
- 20% savings on spa.
- INR 5000 dining credit per stay
Trident Packages
Deluxe Rooms at Trident Agra and Trident Jaipur – INR 4600/5100 + taxes single/double per night per room.
Deluxe Rooms at Trident Udaipur – INR 5900/6400+ taxes single/double per night per room.
Inclusions:
- Daily breakfast
- Complimentary internet.
- Daily Cocktail hours from 6-7 PM.
Should you wish to reserve please contact: Mr. Anuj Kaul, Deputy Sales Manager, The Oberoi Group
Email : anuj.kaul@oberoigroup.com
Rooms are offered subject to availability.
The Trinity Forum 2016 Agenda
Forum theme: ‘Adding value to the consumer journey in an omni-channel world’
Day 1 Monday 12 SEPTEMBER 2016
15:00 Registration commences
19.00 Opening Cocktail Evening
Day 2 TUESDAY 13 SEPTEMBER 2016
08:00: Registration and refreshments
09.00: Opening remarks
Martin Moodie, Founder & Chairman, The Moodie Davitt Report
09:15: Angela Gittens, Director General, ACI World
09.30: Rajeev Jain, Chief Executive Officer, Mumbai International Airport Pvt Ltd
09:50: The power of possibility for airports
GV Sanjay Reddy, Vice Chairman GVK and Managing Director Mumbai International Airport Ltd
10.20: Film (1) – Best practice in airport commercial revenues
Produced by Marshall Arts
10.30: Coffee Break: Partnered by Sunglass Hut
11.00: A global perspective from Trinity Leaders
Julián Díaz, CEO, Dufry
GV Sanjay Reddy, Vice Chairman GVK and Managing Director Mumbai International Airport Ltd
Dayalan Nayager, Managing Director, Diageo Global Travel
Paul Griffiths*, CEO, Dubai Airports
12.30: The brand perspective
Re-inventing the bricks & mortar of the airport retail model to move from brand to experience, while evolving airport retail to an omni-channel structure
Hans–Kristian Hoejsgaard, Chief Executive Officer , President, Oettinger Davidoff
13:00: Lunch and networking: Partnered by Perricone MD
14:15: Changing consumer aspirations – An external perspective on our industry
Ravi Shankar, IBM’s Global Leader, Travel & Transportation Centre of Competence – Travel & Transportation,
14.45: Airports panel: Transforming the consumer journey
Kim Gray, Head of Retail Strategy, Heathrow Airport
Sanjay Khanna, Chief Commercial Officer, Mumbai International Airport
Teo Chew Hoon, Senior Vice President Airside Concessions, Singapore Changi Airport
15.45: Coffee Break: Partnered by Lite Bite Foods
16.10 Trinity Panel (1): Travel retail’s role in an omni-channel world
Ramesh Cidambi, Chief Operating Officer, Dubai Duty Free
Stephan Uhrenbacher, CEO, FLIO – Air Media Service
Stéphanie Metz-Thevenod, Executive Vice-President Marketing & Digital, Lagardère Travel Retail
17:10 Day 1 concludes
19:15: Pre-Gala Dinner Cocktails
20:00: Gala Dinner: Courtesy of Mumbai International Airport Limited
Day 3 WEDNESDAY 14 SEPTEMBER 2016
08:00: Networking and refreshments
8.45: Film (1) – Best practice in airport commercial revenues
09:00 ACI World session – Evaluating the critical correlation between passenger satisfaction and financial performance
Led by Stefano Baronci, Director, Economics, ACI World
With:
Saurabh Kumar, Chief Executive Officer, Hyderabad Duty Free Retail Limited, GMR Group
Chris Rayner, CEO, SSP Asia-Pacific
Guy Stephenson, Chief Commercial Officer, London Gatwick Airport
10.00 The challenges and opportunities of social and digital media and e-commerce
Peter Zottl, Vice President Travel Retail, Swarovski
Amit Butani, Founder, Duty Free Buzz
Eugene Barry, Executive Vice President, Commercial & Communications, Dubai Airports
11.15: Coffee Break
11:45: How should today’s airports view the travelling consumer? Presentation and Q&A
Glyn Williams, General Manager, Retail, Sydney Airport
12:15: Trinity Panel (2): Telling it straight – how does the future look for our industry? A hard-hitting, prophetic final session involving a broad array of Trinity perspectives.
The airport perspective – Dan Cappell, Acting Chief Commercial Officer, Abu Dhabi Airports
The airport group perspective – Kai Schmidhuber, Executive Vice President Multi-Channel, Fraport
The brand perspective – Michael Guenoun, Managing Director Travel Retail Asia, Cartier
The concessionaire perspective – Speaker to be named
13:25 Closing Lunch: Partnered by SSP
*Subject to change.
Additional partners include : Al Nassma, Choko La, Oettinger Davidoff, Skross and Valrhona.
