EUROPE. Following a webinar held this week (12 June) to preview the recently released Lounge Experience Report from customer insights agency Beyond, we are pleased to provide a link to the broadcast for those readers who wish to learn more.
The report analyses how guests view the lounge experience at European airports. It investigates how the highest-rated airport lounges in the region compare across various pillars of customer expectation. These include Staff Service, Food Quality, Ambience, Drinks Service, Seating, Hygiene, Crowding and more.
Click here or on the video above to watch the 30-minute webinar recording and hear from the experts behind the analysis.
The full Lounge Experience Report is available to buy now and can be ordered by emailing jessica@moodiedavittreport.com. We are currently offering a -25% discount for The Moodie Davitt Report readers.
For more information about the Lounge Experience Report, or Beyond, please contact Beyond Marketing Manager Gergely Fodor gergely.fodor@gobeyond.aero.
Note: The Moodie Davitt Report publishes the FAB Newsletter, which features highlights of openings, events and campaigns from around the world of airport and travel dining.
Please email Kristyn@MoodieDavittReport.com to subscribe.