US. Airports Council International has announced a conference to be held in October, focusing on airport non-aeronautical revenues.
“Strategies for Survival” is the theme of the ACI Airport Business 2003 conference. The event concentrates exclusively on airport non-aeronautical revenues and is structured into three one-day modules
• Financial management of non-aeronautical revenues
Compensating for decreased aeronautical income
• Airport retailing strategies for a changing customer base
Case studies from airports and concessionaires: What do travellers want?
• Providing quality of service in a high-security and turbulent world
Keeping customers satisfied
Participants include: Adele Wolstenhulme, Head of Consumer Research, Raven Fox and editor-in-chief Travel Retailer International; Ian Cesa, president, Horizon Research Corporation; Ivo Favotto, principal, Airports and Commercialisation of Infrastructure, Finance and Project Economics, URS Corporation; Frank O’Connell, director, Retail, Aer Rianta Irish Airports; Juan Manuel Ayuso, Commercial Services and Properties director, AENA; Benjamin R DeCosta, general manager, City of Atlanta Department of Aviation, Hartsfield International Airport; Frederic Gauchet, ceo, Weitnauer Holding; and Angela Gittens, aviation director, Dade County Aviation Department, Miami International Airport.
Programme updates, including registration forms and hotel reservation information can be found at www.airports.org
