UK/FRANCE. Eurotunnel today announced that Le Marché Duty-Free, a subsidiary of Mumbai Travel Retail Private Limited (MTRPL), will operate the duty-free business at Eurotunnel’s French terminal in Coquelles (near Calais) under a new agreement.
MTRPL is a joint venture between Adani Airport Holdings of India and Flemingo Travel Retail.
The partnership will cover around 800sq m of duty-free space within the Passenger Terminal building, as well as around 75sq m in the freight terminal serving the duty-free needs of HGV drivers for the first time. It does not include the UK terminal at Folkestone.
Eurotunnel is the concessionaire of the Channel Tunnel infrastructure and operates LeShuttle freight and passenger services (cars and coaches) between Folkestone and Calais.
“The reintroduction of duty-free services for passengers travelling to the UK has created a substantial opportunity to redesign engagement with passengers and drive sales growth,” explained Eurotunnel Chief Commercial Officer Deborah Merrens.
She added: “Our new partnership with Mumbai Travel Retail Private Limited is a great opportunity to provide a whole new customer experience through our premises in Coquelles in France. We are very excited for the future of the business and are looking forward to working with them in the years ahead.”
The decision is the culmination of an open and competitive tender process, which started with the issue of a Request For Qualification (RFQ) on 26 September 2023. Eurotunnel thanked the tenderers who responded and participated.
Eurotunnel carried more than 8 million passengers in 2023. ✈
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