
AUSTRALIA. Adelaide Airport has opened a dedicated Sensory Room, offering passengers access to a low-sensory space amid the terminal’s high-traffic environment.
Located on Level 2 between the Virgin Australia Lounge and Airport Pharmacy, the space provides a quiet respite for passengers experiencing stress or sensory overload, or for those who simply need time away from crowds and noise.

The Sensory Room underscores the airport’s focus on inclusivity, supporting travellers who may find noise, bright lights or crowds overwhelming; feel nervous or stressed about flying; and require a calm space to rest before travelling.
In a social media post, the airport company said: “This initiative reflects our commitment to enhancing accessibility and delivering a more inclusive travel experience for all.”

The facility is free to access and open to accompanying family members, friends, carers and support workers.
Key features in the Sensory Room include adjustable soft lighting; comfortable seating and small nooks to sit or lie down in; calming images displayed on screens; soft tactile items; a selection of fidget tools; and one unobtrusive arrivals/departures board.

Travellers can also bring their own comfort items such as headphones, fidgets or blankets.
Advanced bookings are recommended to prevent overcrowding, with access allocated in set time slots.

Successful bookings are confirmed via email, including booking time; a PIN code for the door keypad; simple instructions for entering and exiting the room; and Sensory Room webpage content. ✈
AIRPORT INCLUSIVITY WORLDThis story forms part of our Airport Inclusivity World coverage, the latest addition to our diverse, market-leading travel retail and airport non-aeronautical revenues content. Airport Inclusivity World embraces a wide array of key subjects including airport Accessibility, Diversity, Equity, Inclusivity and Mobility. With the World Health Organization estimating that 1.3 billion people – about one in six worldwide – experience significant disability, we see this subject as a key element in our world-leading passenger experience content.
More widely, we regard airports as a crossroads of humanity, gateways of the world that theoretically are unshackled by class, cultural, racial, religious, gender, age, nationality or sexual orientation barriers. We feel a deep commitment to and responsibility for championing and advancing that status. Keep an eye out for our Airport Inclusivity World LinkedIn newsletter, coming soon. Read the permanently archived website stories from our Airport Inclusivity World coverage here. Please send relevant material, including images, to Martin Moodie at Martin@MoodieDavittReport.com for instant, quality global coverage. |





