An array of Viennese hospitality favourites and new contemporary concepts will anchor 10,000sq m of retail and F&B to be operated by SSP Austria and Lagardère Travel Retail Austria.
Other Revenues
A key addition will be the arrival of UK casual-dining brand Wagamama in a 363sq m space with seating for 180 diners, as well as an executive lounge aimed at business travellers.
Running until 30 June, the activation supports the Visit Malaysia Year 2026 campaign, showcasing the country’s rich heritage through Lego bricks.
Among the additional dining venues in Terminal 2 are the Great Northern Market food hall, Grindsmith and Amber Alley.
Global Exchange’s Heathrow operations strengthens its foreign exchange leadership position across Europe’s busiest aviation hubs following a landmark year of international expansion.
The pipeline of openings includes Berkshire Farm to Flight and CAVA at Boston Logan, Southern Farms Market at Hartsfield-Jackson Atlanta alongside chef-driven and destination-focused restaurants at other US airports.
A new multi-year agreement will see Pret A Manger expand its presence at London Heathrow Airport, including a flagship arrivals shop in Terminal 5. In this interview, Retail Director Fraser Brown discusses the commercial and operational drivers behind the move.
The opening represents a strategic milestone in the company’s European expansion, bringing its signature hospitality experience to travellers through an elevated lounge concept.
Ruiz takes on the lead commercial role at Michigan’s second-busiest airport, switching from Cincinnati/Northern Kentucky International Airport, where he was Director of Commercial Management.
Passenger experience is central to the new concourse design, with a strong focus on comfort, convenience and modern amenities, which include new retail and food & beverage concessions.
The company, part of TAV Airports and Groupe ADP, said the new partnership reinforces its focus on service excellence across premium airport hospitality operations worldwide.
The concept comprises a 513sq m full-service restaurant, a 126sq m wine bar and a retail shop, with further expansion planned across JFK Airport terminals 4 and 5.












