Changi Airport Terminal 4 secures full retail and food & beverage tenancy

SINGAPORE. Changi Airport Group (CAG) today announced that it has awarded all concession contracts for retail, food & beverage (F&B) and service outlets at its new Terminal 4 (T4).

T4 has attracted many international and local retail and F&B operators, with over a quarter making their airport debut at the much-anticipated new terminal. T4 is set to open in the second half of this year.

The facility will feature over 80 outlets embracing more than 16,000sq m of commercial space. CAG described it as a “shopping and dining haven featuring popular brands, innovative concepts and unique experiential zones”.

Changi Airport’s new T4 marks “an exciting phase of growth” says the airport company

For the first time at Changi, two core duty free categories – liquor & tobacco and cosmetics & perfumes – will be combined and operated in a single integrated duty free zone in the transit area, just after centralised immigration and security screening. This will allow all duty free purchases to be made in a single transaction, bringing enhanced convenience and time saving, CAG noted.

Speaking to The Moodie Davitt Report about T4 recently, Changi Airport Group Senior Vice President Airside Concessions Teo Chew Hoon said: “It’s an exciting project. A key element is the [integrated duty free zone] that will – unusually in a global context – be managed by two operators, DFS and Shilla, for liquor & tobacco and beauty respectively.

“Both are excellent operators in their own right and they will want to raise their game. They are thinking about how to maximise passenger spend and penetration. It’s different from being a single operator. They need to collaborate and they have done, in a tripartite alliance with us as landlord. We are all looking at how we can get the customer to enjoy the environment.” [The interview in full will appear in the May edition of Moodie Davitt Interactive, our fusion of print & digital.]

The Shilla Duty Free (above) and DFS (below) will work together in the combined walk-through duty free store

Moving from the integrated duty free zone, passengers will then be greeted with “an ambience of elegance and grandeur” through a cluster of 11-metre high double-volume façade outlets, with impactful storefront designs and impressive interior ceiling heights. This zone will offer a selection of popular retail brands – Charles & Keith, Coach & Furla,Gassan Watches, Michael Kors, The Cocoa Trees and TWG Tea Boutique.

The heritage zone is inspired by Peranakan shophouses that are dotted across Singapore, adding Sense of Place

T4 will also introduce a heritage zone, inspired by Peranakan shophouses in Singapore. This zone will house familiar traditional brands Bee Cheng Hiang, Bengawan Solo, Curry Times, Eu Yan Sang and Heavenly Wang, with heritage-themed interior design and furnishings to invoke a sense of nostalgia.

A number of brands will open their first outlet at Changi Airport. These include home-grown footwear label Pazzion, high-quality stationery brand Moleskine as well as UK retailer WHSmith, which makes its Singapore debut.

In dining, there is a broad selection of local and international cuisines. In the transit area, new outlets include Tiger’s Den, serving bar food and light snacks, as well as Treasures (Yi Dian Xin) by Imperial Treasure, offering dim sum.

Changi Airport Group pledges “an ambience of elegance and grandeur” in the T4 airside retail zone

In the public area, airport visitors will have a choice of 11 F&B outlets, including new-at-Changi restaurants such as local food chain Andes at Astons, London Fat Duck, Old Street Bak Kut Teh and Sushi Goshin by Akashi. Food Emporium by NTUC Foodfare – also a new tenant at Changi – will operate a food court with colonial-inspired design features, carrying local items such as traditional chicken rice, “scissor-cut” curry rice, and Hakka-style Yong Tau Foo.

Changi Airport Group Executive Vice-President of Commercial Lim Peck Hoon said: “T4 marks an exciting phase of growth for Changi Airport; and we are using the opportunity to celebrate the idea of shopping as a fun and interactive experience for our passengers.

“From the impressive double-volume façade shops to a heritage-themed zone, passengers will be able to indulge in a wide variety of fashionable shopping and interesting dining options. We are excited to welcome the new tenants that are joining us at Changi Airport, to offer a larger shopping and dining selection for everyone.”

Interior design works for the commercial spaces in T4 are in progress, said CAG.

The tenancy list for T4 in the public zones (above) and airside (below)


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