SINGAPORE. Changi Airport Group (CAG) is to launch the Changi Pay e-wallet as a payment platform for its shoppers during the second quarter of this year, usable whether they are paying in Singapore or overseas, offline or online.
The Changi Pay e-wallet enables users to make payments through credit cards, earn Changi Rewards (CR) points, download vouchers and discounts and book play session tickets.
Users will be able to store Changi-issued e-vouchers, discounts and deals from outlets at Changi Airport and Jewel Changi Airport, and use them for their purchases when at Changi.
CR points will be automatically credited to their accounts without the need to scan their physical CR card or e-CR card.
“As our Changi ecosystem grows, we want to provide a single convenient payment channel for our customers” – Changi Airport Group General Manager of Airside Concessions Gwyn Sin
Changi Pay will also soon be accepted on iShopChangi (iSC), Changi Airport’s e-shopping site. This payment mode will be displayed alongside the credit card, Alipay and WeChat Pay options. Here, shoppers will be able to stack iSC vouchers from Changi Pay on top of the promo codes from the ecommerce site, increasing the discounts they can get for their purchases.
In the longer term, it is planned that Changi Pay can be used as a foreign exchange wallet, allowing users to pay for their purchases in a foreign currency, whether they are in-store physically, or making cross-border purchases online.
Other functions which CAG said will be integrated include the Changi Eats food delivery service, which allows customers to order from five restaurants in a single order; the Changi Car Pass, which automatically credits complimentary parking coupons into users’ accounts; and Changi Play Pass which allows shoppers to book a play session at Changi’s thematic events.
CAG General Manager of Airside Concessions Gwyn Sin said: “It is important to us that customers continue to enjoy great value when they shop, dine and play at Changi and Jewel. As our Changi ecosystem grows, we want to provide a single convenient payment channel for our customers, learn about their preferences so that we can serve them better, and eventually grow a ‘sticky’ digital relationship with them.”
He added: “We envision that everyone who passes through Changi will use Changi Pay when they are shopping and dining locally and when overseas.”
The new e-wallet, which is on the iChangi app, is currently being tested by CAG staff as part of a pilot phase.
When the first phase of Changi Pay is officially launched, users will be able refresh their iChangi app to access Changi Pay and receive welcome vouchers and discounts for outlets at Changi Airport and Jewel.
