US. Delta Air Lines has introduced a new dining experience at its four Delta Sky Clubs at New York John F. Kennedy International Airport (JFK), offering made-to-order meals for purchase and expanded beverage options through a full-service café and bar.
The new cafes, developed exclusively for Delta and operated by airport restaurateur OTG Management, include dedicated seating areas within Delta’s award-winning Sky Clubs where customers can enjoy made-to-order breakfast options, sandwiches, salads, small plates and desserts for purchase.
The cafés also offer an extensive wine and beer selection, along with premium liquors. In addition to dining at the café, Sky Club members also can order from the menu and dine anywhere in the Club. Delta Sky Clubs continue to offer members complimentary snacks and beverages.
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Delta said: “The new Sky Club dining experience reinforces Delta’s commitment to customer service and is one of several substantial investments the airline is making in New York.”
“The new Sky Club café concept at JFK is another step in Delta’s efforts to enhance the customer experience in New York in the air and on the ground and become New York’s preferred airline,” said Delta Senior Vice President – New York Gail Grimmett.
“The new dining offerings are a direct response to member requests for more substantial meal options in our Clubs, and we’re confident the new full-service cafés we’ve developed with OTG will offer a truly superior customer experience.”
“OTG is proud to partner with Delta to enhance the travel experience for its customers by offering a superior dining experience,” said OTG Management* CEO Rick Blatstein [Note: ** Mr Blatstein is a lead speaker at the inaugural Airport Food & Beverage Conference & Awards, to be held by The Moodie Report at Manchester Airport on 23-25 January 2011.]
“We have created an extensive dining menu for Sky Club members that we believe will exceed their expectations, with exceptional offerings served in a dedicated area and in an expedited manner.”
The JFK Sky Clubs are located in Terminal 3 near Gate 11 and the duty free, adjacent to Gate 12 and on the 4th floor across from Gate 6; as well as in Terminal 2 on the Mezzanine Level, near Gate 23.
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Delta continues to make substantial investments in the New York market, including recently announced plans, along with the Port Authority of New York and New Jersey and JFK International Air Terminal LLC, to enhance and expand Terminal 4 at JFK.
As reported, Delta is also reinventing the customer dining experience at New York LaGuardia Airport, in partnership with OTG Management, with the introduction of 13 new food & beverage concepts from some of New York City’s top chefs.
ABOUT DELTA
Delta Air Lines serves more than 160 million customers each year. Delta and the Delta Connection carriers offer service to 368 destinations in 66 countries on six continents. It employs more than 70,000 employees worldwide and operates a mainline fleet of more than 700 aircraft.
A founding member of the SkyTeam global alliance, Delta participates in the industry’s leading trans-Atlantic joint venture with Air France KLM. Including its worldwide alliance partners, Delta offers customers more than 13,000 daily flights, with hubs in Amsterdam, Atlanta, Cincinnati, Detroit, Memphis, Minneapolis-St. Paul, New York-JFK, Paris-Charles de Gaulle, Salt Lake City and Tokyo Narita.
*ABOUT OTG
OTG Management is an award-winning airport restaurateur with more than 80 restaurants and eateries in eight airports, including New York LaGuardia, New York JFK, Boston Logan, Tucson, Washington National, Orlando, Chicago O’Hare and Philadelphia.
Since its entry into airports in 1996, OTG has been recognized throughout the industry for its strong customer focus and innovation and has become a pioneer of the industry with hallmark programmes focused around sustainability and customer-friendly technologies.
**THE AIRPORT FOOD & BEVERAGE CONFERENCE & AWARDS:
Leading travel food providers HMSHost and SSP are Platinum Sponsors of the inaugural Airport Food & Beverage Conference & Awards, to be held by The Moodie Report and hosted by Manchester Airport on 23-25 January 2011.
The Awards nomination deadline has been extended to October 1 and the “˜Early Bird’ conference registration, offering a £100 discount, runs to 31 October.
A full information pack, including entry forms, is now available for the FAB Awards that will take place at the Gala Dinner on 24 January (click on the right-hand advertisement to download). Entries have already begun to flow in.
Please visit www.kingley.co.uk/FAB for full details on hotel and delegate registration, plus programme and sponsorship details. The event will kick off with an informal Opening Cocktail on 23 January. For further details contact Martin Moodie at Martin@TheMoodieReport.com
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