Dublin Airport enhances consumer service with unlimited free WiFi

Pictured launching the new WiFi service at Dublin Airport on Monday were (left) Elaine Robinson, eircom Director of Products and Strategy for Consumer and Small Business and DAA Commercial Director Maurice Hennessy

IRELAND. Dublin Airport Authority (DAA) is now offering unlimited free WiFi at Dublin Airport for all users without registration. The service is provided by Ireland’s leading telecoms provider eircom.

The eircom WiFiHub service was launched at Dublin Airport in December last year and more than one million passengers have so far availed of the service. The enhancements to the service, announced on Monday, see all charges relating to the service waived.

The WiFiHub service at Dublin Airport originally offered free WiFi for 10 minutes, with a €1 charge for a full day’s access, once the free period had expired. DAA and eircom have now agreed to waive all charges and remove the sign-up process.

“Dublin Airport is one of the few capital city airports in Europe to offer its customers free WiFi and this move puts us well ahead of the vast majority of our peers,” said DAA Commercial Director Maurice Hennessy.

Elaine Robinson, eircom’s Director of Products and Strategy, Consumer and Small Business, said: “WiFi is becoming increasingly important in our day-to-day lives and there is real demand for fast, reliable hassle free WiFi access. Dublin Airport is the largest WiFi location in Ireland and supplied 22,290 WiFi sessions on the busiest day so far this year.”

In July, there were more than 600,000 WiFi sessions at Dublin Airport with customers spending 218,680 hours accessing the Internet.

Most European airports still charge for WiFi (see table), noted DAA. The company said that it costs £3 per hour at London’s Heathrow, Gatwick and Stansted airports, €4.50 for 90 minutes in Paris Charles de Gaulle after an initial free 15 minutes, and €4.95 per hour in Frankfurt after a free 30-minute period.

Dublin Airport is one of the few airports in Europe to offer unlimited WiFi access
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