USA. Global restaurateur HMSHost has partnered with eight high-traffic US airports to install 60 AI-powered Mashgin Touchless Self-Checkout Systems in its food & beverage outlets. They are set to play a major role in eliminating queues in airport restaurants, said the company.
California-based Mashgin’s scan-and-go systems slash wait times at checkout and service counters and are 100% touchless.
A combination of cameras and artificial intelligence allows passengers to place food & beverage items for purchase on the Mashgin kiosk tray where they are instantly recognised and rung up in a single transaction. The final step is to use mobile pay, credit or debit card to complete the transaction.
The airports selected by HMSHost for the initial Mashgin installations are Charlotte Douglas International, Dallas Fort Worth International, Chicago O’Hare International, Kansas City International, Las Vegas Harry Reid International (formerly McCarran International), Lihue, Los Angeles International Airport and Phoenix Sky Harbor International.
A total of 28 Mashgin Touchless Self-Checkout Systems are already in place for passenger use in restaurants across those airports. The remaining 32 will be installed next year.
HMSHost Vice President of Digital Neil Thompson said: “Innovation is continuous at HMSHost in our effort to deliver the most efficient and enjoyable guest experience.
“The Mashgin Touchless Self-Checkout System is all about speed. We know customers want to get in and out. It removes the need to scan bar codes and is 400% faster than traditional point-of-sale systems.”
Mashgin Vice President of Strategic Partnerships Jack Hogan said: “Deploying touchless self-checkout does more than just eliminate lines or save time. It lets every customer choose what they’re most comfortable with when it comes to checkout.
“HMSHost is one of our earliest retail partners and has been a visionary in offering innovative customer choices.”
