USA. MarketPlace Development, the Metropolitan Washington Airports Authority (MWAA) and hospitality platform Servy have launched Order Now at Reagan National Airport and Dulles International airports.
The programmes will be powered by Servy’s Grab Airport Marketplace ecommerce platform. This allows travellers to order and pay for food and beverages via their phones from outlets airport-wide. Later this summer, passengers can order delivery straight to their gate via AtYourGate.
Branded IAD Order Now and DCA Order Now, the platform is available through the DC Airports app as well as through other in-airport platforms including selected airline apps.
Servy SVP of Business Development Jason Rickoff said: “As travel continues to pick up across the board in the US and beyond, it is vitally important for airports to provide digital ordering options for guests, who now expect them as standard in all areas of their lives. Through Servy’s Grab Airport Marketplace, IAD Order Now and DCA Order Now offer convenient, flexible options, enabling travellers and airport staff to easily place orders from digital devices for pick-up, with the option coming later this summer of having their choices delivered to them in the airport.
“We’re thrilled to be launching this program with Metropolitan Washington Airports Authority and MarketPlace Development to enhance the travel experience and reach more guests during their journey through the Mid-Atlantic region.”
“We’re very excited to collaborate with Servy in bringing the Order Now digital platform to IAD and DCA. Since its inception, the intent of our company has been to transform the passenger experience and provide innovative amenities for travellers at our airports. Through this partnership, we are able to further implement this goal,” said Mike DiCosola, President of MarketPlace Development.
Participating partners include:
Reagan National Airport
- &pizza (Gates D35-D45)
- American Tap Room (Gates D35-D45)
- Ben’s Chili Bowl (National Hall near Gates C23-C34) (Launching soon)
- Big Bowl (Gates C23-C34)
- Bracket Room/Green Beans Coffee (Gates B10-B22)
- CAVA (Gates B10-B22) (Launching soon)
- Chick-fil-A (National Hall near Gates C23-34) (Launching soon)
- Georgetown Gourmet Market (Gates D35-D45)
- Good Stuff Eatery (Gates B10-B22)
- Kapnos Taverna (Gates D35-D45)
- Magic Pan (Gates C23-C34)
- Qdoba Mexican Grill (National Hall near Gates B10-B22)
- Say Si Bon! (Gates C23-C34 and Gates D35-D45)
- Sip, Munch & More (Gates B10-B22) (Launching soon)
- Taylor Gourmet (Gates C23-C34)
- U Street Pub (Gates C23-C34)
- Washington Pour Bar (Gates D35-D45)
- Wow Bao (Gates D35-D45)
Dulles International Airport
- &pizza – Concourse B
- &pizza – Concourse C
- Bar Symon – Concourse D
- Be Right Burger – Concourse C
- Bracket Room – Concourse B
- Capitol Grounds Coffee –Baggage Claim
- Capitol Grounds Coffee – Concourse B
- Chef Geoff’s – Concourse C
- DC Craft Brews – Concourse D
- Jersey Mike’s Subs – Concourse A
- Smashburger – Concourse A
- Subway – Z Gates
- Subway – Concourse C
- Vino Volo – Concourse B
- Wendy’s – Concourse B
In the remaining months of 2022, more restaurants will join Order Now, said Servy.
