SPAIN. Aena, operator of 64 airports across the world, has revealed the winners of its inaugural Enjoy Aena Awards programme.
Staged during a gala dinner event at Taetro Real last night (23 October), the accolades recognise excellence in travel retail and customer experience across the company’s airport assets.
Hosted by Spanish journalist and TV presenter Susanna Griso, the event brought together the main travel retail operators in Spain, with winning brands receiving a trophy and an Enjoy Aena quality seal. The latter accolade is awarded to all Enjoy Aena Awards finalists and will be visible in the physical and digital spaces of each brand for a year.
Aena Commercial and Real Estate General Director Maria José Cuenda said: “Aena is the world’s leading airport operator, where there is room for all brands that want to develop their business and give a service adapted to the traveller, so that they can find the best commercial offer.
“The Enjoy Aena Awards recognise excellence in travel retail and are a benchmark of prestige, quality and guarantee for our customers. We reward excellence because we are committed to the highest standards.”
Enjoy Aena Awards winners list in full
Place To Be: Awarded to Lagardère Travel Retail for its hybrid entertainment space YooToo, judged to have the best service and commitment to customer care, in a space created for the airport network.
Best ESG: Travel restaurateur SSP Group, as an example of excellence in the application of its ESG model.
Marketing Boost: Avolta for its airport marketing campaign SLANG.
Rookie of the Year: Joint winners were restaurateur Areas for its portfolio of healthy-eating concepts at Adolfo Suárez Madrid Barajas Airport and Pansfood for Pret A Manger. They were recognised as innovative concepts that represent a change or improvement in airport passenger experience.
Traveller’s Shop: Samsonite was judged as having the best offer and service targeted to the specific needs of the traveller.
Best Airport: Adolfo Suárez Madrid Barajas Airport was judged to have the best commercial offer across the Aena airport network.
Social Aid: Federación Española de Bancos de Alimentos – FESBAL (Spanish Federation of Food Banks) and its 54 associated food banks. With this award, Aena recognised the organisation’s long history as a social entity, noting its 30 years of working to fight poverty and food waste through its use and distribution to the neediest people.
In addition to this honourary award, Aena is supporting FESBAL’s Great Food Drive 2024 campaign through its Enjoy Aena Awards ‘solidarity seat’. The company has set up a website for donations running until 31 December – access it here. ✈
