 |
A number of awards were presented in recognition of the achievement of Monarch cabin crew |
UK. Monarch cabin crew have been recognised for outstanding inflight sales performance at the third annual OMG! Conference, Training and Awards.
The event was staged by Alpha LSG over two days (1-2 March) at the Beaumont Estate Hotel in Windsor, UK, and was attended by 65 members of Monarch’s top performing cabin crew.
Alpha LSG Sales and Marketing Director Paul Gurnell, who hosted the ceremony, said: “The one thing in any customer or retail environment that can never be copied is people”¦and the wonderful cabin crew at Monarch are a great example of this. Your reputation for outstanding service, passion, determination and will to succeed is un-faltering, and is reflective of an approach that each and every one of you should be proud of.”
He said that Alpha LSG and Monarch had together designed a “meaningful” recognition programme to reward and recognise as many people as possible who contribute to the airline’s inflight performance on more than 17,500 flights each year.
Gurnell also noted that Alpha LSG was investing in the development of new products, marketing concepts and sales platforms.
The awards ceremony concluded a two-day event which featured workshops and team-building activities.
Monarch Chief Commercial Officer Adrian Tighe said: “It was a pleasure to see our cabin crew recognised by Alpha LSG for their excellent work for inflight service and retail. The crew really enjoyed the training days and of course, the recognition at the awards ceremony. We are immensely proud of the very high levels of customer service that our crew consistently deliver to our customers, something which we know they are all very passionate about.”
The OMG! Award winners were:
Team of the Year (Flight ZB292, 2 July 2015 based at London Gatwick):
Shaun Moran
Adam Howard
Hugo Smyth
Reyes Diaz Arenas
Laura Mognoni
Rachel Davidson
OMG! Outstanding Positive Approach to Learning & Sales:
Rachel Davidson
Victoria Coomer
Dedication to Incentives:
Natalie Sylvester
The Sales Factor Incentive – Top Sales Person Award:
Maria Jensen
Clare Srivastava
Stuart Doyle
Lucy Brenchley
Marcia MacBrayne
Stacy Beresford
Alessandro Gervasio
Juliet Chesters
Claire Pagel
Claire Barnard
Carol Walker
Hayley Wilson
Mark Wood
Nicola Hudson
Emma Louise Simpson
Kirstie Earp
Top Salesperson Award – Top three winners
Third Place: Sarah Bailey, Manchester
Second Place: Andrea Moore, London Gatwick
Top Sales Person: Judith Welch, London Gatwick
|
|
