SINGAPORE. Changi Airport Group (CAG) today reopened the southern wing of its newly revamped Terminal 2 departure hall. This follows the resumption of arrival operations at the terminal in May. The airport company said the additional capacity will help airlines to grow their business ahead of demand before the year-end travel peak.
Across retail and dining, 25 outlets are open from today, such as Lotte Duty Free Wines and Spirits, Cosmetics and Perfume by Shilla and Straits Food Village. New to Changi brands will also be introduced. Some shops and services, such as Starbucks and SingPost, have returned to their original store locations following the T2 upgrade.
Inspired by elements of nature, the T2 design concept incorporates extensive use of natural materials for wall cladding and flooring. Green columns displaying a plant palette greet passengers as they enter the terminal from the kerbside. Landscaped greenery brightens the check-in rows and in the transit area, the Sunflower Garden is also open again.
CAG also pledged an enhanced terminal experience. For instance, the check-in rows are spaced wider apart and slanted towards departure immigration to improve the intuitiveness of wayfinding. New seating areas with comfortable lounge seats are also added in the departure hall. The T2 transit hotel and pay-per-use lounge are open to departing and transit passengers, while eligible customers may use SIA’s SilverKris Lounge.
Automated check-in kiosks are available for passengers who prefer to self-serve, before dropping off their luggage at the baggage drop-off counters. They can clear immigration via the automated immigration clearance gates.
Airport systems such as air-conditioning chillers and baggage handling have also been upgraded to improve the terminal’s energy efficiency and productivity.
Singapore Airlines (SIA) flights SQ104 bound for Kuala Lumpur and SQ706 flying to Bangkok were the first flights to depart from T2 today. A total of 17 SIA flights bound for Malaysia and Thailand will take off from T2 today, followed by the rest of SIA’s South East Asian destinations from 13 October.
From 18 October, Air India and Air India Express will also move to T2 to start operations. The list of other airlines using T2 will be announced soon.
Ahead of the T2 departure hall reopening, nearly 3,000 participants were involved in 30 operational readiness tests led by CAG, to ensure a smooth reopening.
CAG Executive Vice President of Airport Management Tan Lye Teck said, “The reopening of T2 for departure operations is another important chapter in Changi Airport’s reopening story, as it marks the airport’s progressive return to four-terminal operations. Changi has been through a lot over the past two-plus years and we are happy to welcome more passengers back. We wish to thank travellers for their patience and understanding. We would also like to take this opportunity to thank the whole airport community for working together with us on this journey, and for their resilience and contributions to Changi.”
*Changi Airport Group is host for the eagerly anticipated Trinity Forum in Singapore on 1-2 November. Click here for details and to register.
