Airport Hospitality World: The Bridge – A beloved passenger favourite reincarnated

AIRPORT HOSPITALITY WORLD DAILY ROUND-UP

{Note: The Moodie Davitt Report is launching an Airport Hospitality World enewsletter as part of our popular Curated series. For your free subscription please email Kristyn@MoodieDavittReport.com headed ‘Airport Hospitality World Subscription’. Please send your press releases to Martin@MoodieDavittReport.com while for advertising enquiries please contact Sonia Menezes at Sonia@MoodieDavittReport.com}

3 June 2025

The Bridge: A beloved passenger favourite reincarnated {All photos: Cathay Pacific}

HONG KONG, CHINA

Cathay Pacific Airways is celebrating the successful recent reopening of The Bridge, its renowed Terminal 1 lounge near Gate 35.

The Bridge opened in 2013 but closed during the pandemic as passenger flow evaporated into a trickle.

This article, courtesy of Cathay Pacific, outlines The Bridge’s beautifully reimagined design, ambience and improved services through the joint lens of Cathay Head of End to End Customer Experience and Strategy Marcus Lui and Customer Experience Manager – Lounge Portfolio & Strategy Vivien Sun.

“Aesthetically, the intent is to bring The Bridge in line with the contemporary Cathay Pacific lounge design language,” Lui observes.

“At the same time, this lounge also has many innovative features that we’re going to apply to Hong Kong International Airport lounges as well as our global lounges in the future.”

Click here to read the full feature.

Dining was one of the biggest considerations when it came to the redesign. This, along with a need to optimise underutilised space, resulted in The Nook, featuring an expansion of The Bridge’s signature Noodle Bar and a wider Asian food experience. 
Cathay has created what it calls “an oasis of calm” for its Diamond members and those flying in First Class

2 JUNE 2025

ISRAEL

Jetex in a joint proposal with powerful local company Layam, and Swissport in a joint proposal with Israeli ground service operator QAS (Swissport International and Knafaim Israel), have been awarded the two concessions to operate hospitality lounges at Ben Gurion International Airport Terminal 3. The story first broke in The Jerusalem Post.

The contract is for six years, with an option to extend for an additional 36 months.

The winners will replace incumbent Dan Hotels.

As reported, Israel Airports Authority issued a public tender in January seeking partners to manage up to five VIP lounges at the country’s main air terminal.

Click on the image to read our earlier story on the tender

Israel Airports Authority views the VIP Lounges Services as a key T3 passenger facility. To improve service levels, increase competition and allow for operational flexibility, it opted for a dual-operator model.

Ben Gurion International Airport VIP lounges are used by first-class and business-class passengers and members of various frequent flyer programmes and customer clubs, whose memberships grant access to the lounges and also allow paid access to all other passengers.

The VIP Lounges are located in two main areas:

A) Two lounges in Concourse E and Concourse B at the Departures Hall, and the lounge in the eastern gallery of the Arrivals Hall (currently the ‘Arbel’ Lounge);

B) The lounge in Concourse C and another in the ‘Small Rotunda (roundabout)’ in the Departures Hall.

Swissport operates more than 100 Aspire Executive Lounges in global airports.

Jetex operates lounges at multiple airport locations including Paris, Marseille, Madrid, Malaga, Abu Dhabi and Asia. Layam is well-known in the airport world as a duty-free retailer.  

MALAYSIA

Plaza Premium Lounge has opened its latest passenger facility at Senai International Airport, Johor Bahru, bringing together what the company described as Malaysian charm and modern comfort.

Passengers can access a special -30% discount launch offer at the Senail lounge until 14 June 2025.

TENDER ALERT 

The Moodie Davitt Report is the industry’s most popular channel for launching commercial proposals and for publishing the results. If you wish to promote an Expression of Interest, Request for Proposals or full tender process for any sector of airport or other travel-related infrastructure revenues, simply email Martin Moodie at Martin@MoodieDavittReport.com.

We have a variety of options that will ensure you reach the widest, most high-quality concessionaire/retailer/operator base in the industry – globally and immediately.

The Moodie Davitt Report is the only international business media to cover all airport or other travel-related consumer services, revenue-generating and otherwise. Our reporting includes duty-free and other retail, food & beverage, property, passenger lounges, art and culture, hotels, car parking, medical facilities, the internet, advertising and related revenue streams.

Please send relevant material, including images, to Martin Moodie at Martin@MoodieDavittReport.com for instant, quality global coverage.

The Moodie Davitt Report is delighted to announce Airport Hospitality World, the latest edition to its wide-ranging, market-leading travel retail and airport non-aeronautical revenues publishing and event portfolio.

Airport Hospitality World covers all forms of airport lounges across international and domestic terminals, including various definitions as follows:

  • Pay-per-use
  • First Class and Business Class
  • Airline-affiliated
  • Alliance-based
  • Credit card-linked

Plus other hospitality-related platforms:

  • Airport hotels
  • Meet & Greet
  • Concierge services
  • Rewards
  • Baggage wrap and other related services
  • Miscellaneous passenger support programmes (buggies, porter services and more)
  • Pet facilities and services

Excitingly, the long-established Airport Food & Beverage (FAB) + Hospitality Conference & Awards will embrace Airport Hospitality World from the 2026 edition – the event’s 15th anniversary. The event will take on an extended form, featuring an exhibition and the ultimate one-stop airport hospitality and food & beverage conference and awards platform.

Food & Beverage The Magazine eZine