Airport Inclusivity
Don’t miss out: Entry deadline fast approaching for FAB Awards and FAB Superstars
Nominations may now be submitted through our dedicated website until the closing date of 10 April.
Promoting inclusivity: London Supply Group debuts sensory room at Trelew International Airport
By reducing anxiety for neurodivergent travellers, London Supply Group said it is creating “a more seamless and welcoming journey from the moment of arrival”.
Early Bird registration opens for Airport FAB + Hospitality Conference & Awards 2026
An Early Bird delegate pass for US$1,500 is available until 30 April. After that, registration will be US$1,700. As part of our commitment to industry engagement, airport delegates are eligible for an attractive -50% discount on both the Early Bird and regular registration fees.
San Diego Airport deepens support for travellers with non-visible disabilities through SAN Assist
Available in terminals 1 and 2, the initiative is designed to provide greater comfort and accessibility for passengers with autism, chronic illnesses, sensory sensitivities, or other conditions that can make air travel challenging.
Mumbai Airport brings inclusive F&B pricing to passengers with Udaan Yatri Café opening
The new cafe, located in Terminal 2 Departures, was virtually inaugurated today by Hon’ble Union Minister of Civil Aviation Shri Kinjarapu Rammohan Naidu.
Images of the Day: #MIABooksWithAnAltitude turns storm delays into story time
Today’s images come from Miami International Airport, where #MIABooksWithAnAltitude turned flight delays into a heartwarming community moment, complete with an appearance from Avi the therapy poodle.
Frankfurt Airport advances inclusivity with world-first accessible Auracast announcements
The Bluetooth-enabled Auracast broadcast audio has been installed at two gates in Terminal 1, allowing passengers to receive announcements straight to their personal hearing aids, earbuds and smartphones.
Images of the Day: Sunflowers bloom in Frankfurt to support those with hidden disabilities
Today’s images come from Frankfurt Airport, which has joined the Hidden Disabilities Sunflower Program. The airport is offering sunflower lanyards to help discretely identify and cater to travellers who need special care.
Adelaide Airport enhances inclusive travel with Sensory Room
The new facility supports travellers who may find noise, bright lights or crowds overwhelming; feel nervous or stressed about flying; and require a calm space to rest before travelling.
Lotte Duty Free enhances accessibility with barrier-free kiosks at pickup counters in Incheon and Gimhae airports
Lotte Duty Free is advancing inclusive retail with the introduction of barrier-free kiosks at Incheon and Gimhae international airports, improving access at unmanned duty-free pickup counters.
Terminal 4 and accessibility upgrades to lead Heathrow Airport investments in 2026
Alongside a major project to upgrade T4, Heathrow will introduce its new Tailored Travel Guide – which it said was the first of its kind for a UK airport – to assist passengers with access needs.
Giving back: Portugal Duty Free supports terminally ill children with Happy Charity Puppets campaign
ARI and partners in the Portugal Duty Free JV deliver a heart-warming story of humanity with the campaign across the retail estate.
