Airport Inclusivity
Giving back: Portugal Duty Free supports terminally ill children with Happy Charity Puppets campaign
ARI and partners in the Portugal Duty Free JV deliver a heart-warming story of humanity with the campaign across the retail estate.
Year in review: ARI CEO Ray Hernan on people, partnerships and purpose
ARI Chief Executive Ray Hernan reflects on the milestones of the past 12 months for the Irish state-owned travel retailer including landmark openings, record sales and the launch of an updated ESG strategy.
WePurple joins global B Corp network, advancing operational sustainability in travel retail
“The investment WePurple has made in becoming a B Corp positions us as an agency that can help brands and retailers on their sustainability journeys,” says WePurple People & Culture Director Lucy Hillyard.
Birmingham Airport reveals £3.8 million investment in assisted travel upgrades
The investment includes a fleet renewal of 12 Aviogei Thunderlift 6000 ambulifts and specialist accessibility training for airport employees.
In Memoriam: Frank Gray, an outstanding leader in the airport commercial revenues sector
With great sadness, we report the passing of Frank Gray, 76, an outstanding contributor over many years to the airport commercial revenues business. Frank was diagnosed with Progressive Supranuclear Palsy, an untreatable and incurable neurodegenerative condition, in 2020.
Avolta joins global Hidden Disabilities Sunflower network to bolster accessible service commitment
“On 3 December – International Day of Persons with Disabilities – we’re reminded of the importance of creating travel experiences that work for everyone,” the retailer noted on LinkedIn
Kempegowda International Airport advances inclusive travel with ACI World accessibility accreditation
“It’s an acknowledgement that reflects our unwavering commitment to creating a travel experience for our passengers that is barrier-free, inclusive and respectful for every passenger,” remarks Bangalore International Airport Limited.
Images of the Day: Aeroporti di Roma stages powerful performance against gender-based violence
Today is International Day for the Elimination of Violence against Women. To mark the occasion, Aeroporti di Roma and the Teatro dell’Opera di Roma partnered to showcase an uplifting choreographic performance titled Voglio essere l’ultima, or ‘I want to be the last one’.
SSP UK & Ireland CEO Kari Daniels lands prestigious hospitality and retail inclusivity award
The accolade came from the 2025 Inclusion In Awards, and recognises Daniels’ leadership in driving diversity and inclusion across one of the travel hospitality sector’s largest and most complex businesses.
Singapore Airlines reveals expanded First Class SilverKris Lounge in Changi Airport T2
The facility is +11% larger than its predecessor and accommodates around 130 guests, with the refreshed space featuring floor-to-ceiling windows, a redesigned bar and a chandelier centrepiece.
Sarajevo International Airport launches accessibility web app under Danova Next initiative
The platform provides detailed, easy-to-navigate information on accessible routes, ramps, lifts, assistance services and other support facilities throughout the airport.
Lehigh Valley International Airport adopts LiDAR-based GoodMaps system to support inclusive travel
The travel hub become the first airport in Pennsylvania to implement GoodMaps, an advanced indoor navigation platform designed to enhance accessibility and improve passenger experience.
