SINGAPORE. Changi Airport Group (CAG) has unveiled a series of enhanced benefits for its Changi Rewards loyalty programme in a bid to elevate the customer experience for member shoppers and diners.
Gold and Platinum members are now entitled to free parking at the airport with no minimum spend and receive birthday vouchers. In addition, a new VVIP membership tier has been created named Monarch.
Membership for Changi Rewards is free, with more than two million members signed up for the programme. They can earn shopping rebates in the form of points from most shops and restaurants across Changi Airport’s terminals and Jewel.
A myriad of rewards are available for redemption from the extensive Changi Rewards catalogue, including Jewel attraction tickets, e-vouchers for use in Changi Airport and Jewel, parking vouchers, Krisflyer miles, and more.
GST-absorbed (Goods & Service Tax) shopping at most shops in the public areas of Changi Airport’s terminals is another unique feature of the Changi Rewards programme, allowing members to enjoy -9% GST savings on their purchases throughout the year.
See a list of participating airport outlets for the GST-absorption programme here.
Monarch membership: The VVIP privileges gateway
Named after the king of butterflies, new Changi Rewards premium tier Monarch provides exclusive benefits(including one of the highest shopping rebates in Singapore) to Changi Rewards’ most premium members.
Monarch members can access a -4% rebate on their spending, in the form of eight times the amount of Changi Rewards points earned in the Member tier, without any points cap.

Year-round complimentary parking at all Changi Airport terminals and Jewel with more than 20 reserved parking spots, highly personalised one-on-one shopping and dining reservation services from the dedicated Monarch Concierge team, are among the enticing Monarch benefits. An additional benefit is S$60 (US$46.88) worth of Changi e-Voucher Flexi for birthday months.
A by-invite only membership tier, Monarch members must attain a qualifying spend of S$25,000 (US$19,530) across 12 months at Changi Airport, iShopChangi or Jewel, among other criteria.
Enhanced birthday benefits for Gold tier and above
During their birthday month, all Changi Rewards members earn double bonus points on their first transaction, capped at S$1,000 (US$781) with a minimum spend of S$10 (US$7.81). While regular members continue to enjoy this perk, Gold and Platinum members now receive S$20 (US$15.63) and S$40 (US$31.25) worth of Changi e-Voucher Flexi respectively on the first day of their birthday month.
These vouchers can be used at any participating outlet at Changi Airport’s terminals and Jewel.
Enhanced free parking benefits
Previously, Gold members were required to spend a minimum of S$35 (US$27.35) to redeem one hour of free parking at Changi’s terminals. This is now enhanced to one hour free parking daily, with no minimum spend.

If Changi Rewards members spend S$60 (US$46.88) at Terminals 1 to 4 or S$80 (US$62.50) at Jewel Changi Airport, they can enjoy two hours free parking. This means Platinum members can enjoy a maximum four hours free parking, building on the two hours free parking they are entitled to without spend.
Other benefits for all Changi Rewards members
Members across all tiers are entitled to a plethora of perks. In addition to GST-absorbed shopping at participating outlets in the public areas of Changi Airport’s terminals, members can earn double rewards points for both Changi Rewards and CapitaStar programmes when they shop at Jewel. They also receive exclusive invitations to events and experiences, such as Changi 1st launches.
Furthermore, a 12-month rolling expiry now applies to all membership tiers. Earned points for each programme year previously expired each year on 30 June. Points are now valid for 12 months from the point of earning them, giving members more time and flexibility to redeem their points.

Changi Airport Group Senior Vice President of Pricing and Commercial Strategy Jeffrey Loke said: “With the Changi Rewards refresh, we aim to give both loyal and new customers even better reasons to shop and dine at Changi Airport. One upcoming enhancement that members can look forward to is being able to directly offset your payments at Changi Airport’s terminals, Jewel and iShopChangi with Changi Rewards points.
“CAG’s strong push to lift the customer experience and enliven our retail and dining scene also helps our tenants by pulling in footfall, which is why we have a constant pipeline of exciting initiatives and events, including the much-anticipated year-end Changi Festive Village.” ✈