UAE. Dubai Airports has rolled out a new technology-enabled pickup service at Dubai International Terminal 3, replacing traditional guest paging.
The DXB Greet & Go streamlines arrivals for passengers with pre-booked hotel, limousine or tour operator services.
The innovative solution allows users to simply scan a unique QR code at the designated kiosk to access details of their assigned driver and vehicle, including parking location and registration number.
Multilingual personnel are on site to help guests locate their pickup service.
Designed to enhance the flow of traffic and reduce pickup area congestion, DXB Greet & Go delivers a secure and organised meeting point that complies with the airport’s service and security standards.
Dubai Airports Senior Vice President of Terminal Operations Essa Al Shamsi said, “DXB Greet & Go is part of our continued efforts to make every step of the journey at DXB more efficient and enjoyable.
“By modernising the way guests are received in the Arrivals area, we are helping our partners deliver a smarter and more personalised welcome, while easing footfall and improving operational flow within the terminal.”
The service is available to licensed hotels, limousine service providers and tour operators in Dubai.
To use the service, businesses can enrol their drivers and vehicles via the DXB Greet & Go portal and send guests a personalised QR code before their arrival.
At the airport, guests scan the code for verification, guided by on-ground staff to their designated pickup point. ✈
