MACAU, CHINA. Leading global airport hospitality services provider Plaza Premium Group (PPG) has unveiled the First lounge concept at Macau International Airport (MIA).
The opening further extends PPG’s global footprint to over 75 international airports in 30 countries and regions and marks the fourth addition to this exclusive collection of luxury lounges.
The company is also marking a decade since the launch of Plaza Premium Lounge at Macau International Airport in 2014.
Located near Departure Gate 10/10A, the 465sq m space offers all-inclusive bespoke hospitality services, elevating the lounge concept to provide passengers with an enhanced travel experience.
The launch also builds on the success of previous openings at key locations, including Hong Kong, Kuala Lumpur and Jakarta.
PPG Founder and CEO Song Hoi-See said: “Ten years ago, we opened our first lounge at Macau International Airport. Over the past decade, we have witnessed the growth and evolution of the tourism industry in the city.
“Today, we are excited to expand in Macau with our new Plaza Premium First. Through the new lounge, we aim to enhance the journeys for travellers who value curated experiences. With the airport expansion plan and the opportunities presented by the Greater Bay Area and China, we believe this is a favourable time for PPG to expand in Macau.”
The Plaza Premium First lounge concept features made-to-order signature dishes and a cross-brand journey for elite travellers.
Evoking a distinctive sense of place, the Macau First lounge serves Macanese delicacies such as the Macanese-style Portuguese chicken, Portuguese egg tart and the classic pork chop bun. The theme builds on the Proudly Local programme PPG has introduced at selected global lounges to showcase diverse cultures through art, food and local traditions.
Macau International Airport Company Chairman of the Executive Committee Chan Weng Hong said: “As of August 2024, Macau International Airport has welcomed 5.2 million passengers, steadily recovering to 80% of its 2019 levels. Renowned for exemplary customer service, MIA provides 24/7 specialised staff and efficient check-in processes.
“We prioritise safety and hygiene while offering diverse transportation options, multilingual support for passengers and sustainability initiatives that enhance the travel experience.
“Additionally, MIA has successfully attained the Airport Customer Experience Accreditation from Airport Council International for three consecutive years since 2021, underscoring our commitment to improving customer experience. MIA aims to deliver the best airport experience together with our airport partners, including PPG, for this great mission.”
Macao Government Tourism Office Acting Director Cheng Wai Tong added: “It is to our great delight that Plaza Premium Group inaugurates its fourth Plaza Premium First in the world at Macau International Airport. It speaks to the positive outlook that Plaza Premium Group embraces about the future of tourism in Macau.
“Plaza Premium First serves delicacies in Macau’s signature style, which is set to elevate travellers’ overall experience. Their remarkable services will support Macau’s tourism industry as it progresses towards greater diversity and sustainability.”
Having established a strong presence in the Greater Bay Area market, the opening of Plaza Premium First in Macau is instrumental in the company’s business transformation strategy for Greater China as well as in its growth plans in North Asia.
This project complements Macau Airport’s growth strategy, designed to increase its annual passenger capacity to 13 million by 2029, contributing to the tourism development of the Greater Bay Area.
Citing data from the International Air Transport Association, the company highlighted the anticipated rise in visitor arrivals in the Greater Bay Area, including Macau, which is projected to reach 387 million by 2030. ✈
