Qatar Duty Free wins Frontier Airport Retailer of the Year

A proud Qatar Duty Free Senior Vice President Thabet Musleh (centre) is joined on stage by his team after the Doha-based business won Airport Retailer of the Year

FRANCE. Qatar Duty Free’s acclaimed shopping offer at Hamad International Airport in Doha was last night recognised with the Airport Retailer of the Year at the annual Frontier Awards.

The culmination of this year’s Awards, ably run by DFNI-Frontier at the Carlton Hotel in Cannes, Airport Retailer of the Year is a further feather in the cap for the Qatar Airways-owned retailer after it also snapped up Airport Food & Beverage Offer of the Year at the recent Airport Food & Beverage (FAB) + Hospitality Awards in Bangkok, Thailand run by The Moodie Davitt Report.

This is the first time that any company has won both awards in the same year.

The award was accepted by Qatar Duty Free Senior Vice President Thabet Musleh , who was joined on stage by members of his management team and the retailer’s special guest on the evening, New Zealand All Blacks rugby legend Sonny Bill Williams.

Qatar Duty Free also earned the Best Shop Opening Award for its acclaimed TimeVallée store.

Triple triumph: Thabet Musleh celebrates a night of personal and team success with All Blacks rugby legend Sonny Bill Williams and Martin Moodie

Musleh was also recognised for his critical influence in driving Qatar Duty Free’s impressive qualitative development in recent years with an Outstanding Contribution Award.

Dubai Duty Free Executive Vice Chairman & CEO Colm McLoughlin was honoured with a Frontier Pioneer Award, in the year that the retailer prepares to celebrate its 40th anniversary (on 20 December)
Pernod Ricard Global Travel Retail Chairman & CEO Mohit Lal was rewarded for his service to the industry with a Lifetime Achievement Award
The Outstanding Contribution award went to Qatar Duty Free Senior Vice President Thabet Musleh for his work in progressing the quality and reputation of the retail and dining offer at Hamad International Airport

Dubai Duty Free Executive Vice Chairman & CEO Colm McLoughlin was a popular winner of the Frontier Pioneer Award.

Outgoing Pernod Ricard Global Travel Retail Chairman & CEO Mohit Lal received the Lifetime Achievement Award.

Nestlé captured the Supplier of the Year Award, sponsored by Dubai Duty Free

Singapore Changi Airport was named Best Airport for Retail (separate to Airport Retailer of the Year).

In a fine tribute on the evening, Frontier saluted the life and career of Dufry Chief Executive Officer Operations Eugenio Andrades, one of travel retail’s most-respected executives, who passed away in May. ✈

Here is the full list of winners, courtesy of DFNI-Frontier.

Frontier 2023 Winners

AIRPORT RETAILER OF THE YEAR

Qatar Duty Free

BEST AIRPORT FOR RETAIL

Changi Airport

Changi Airport Group Senior Vice President, Airside Leasing & T5 Commercial Planning Chandra Mahtani accepts the Best Airport for Retail Award from Antares Cheng, Managing Director of King Power Group (Hong Kong)

BEST NEW SHOP OPENING

TimeVallée – Qatar Duty Free

Highly Commended: The Future Is Local – Lagardère Travel Retail

BORDER OR DOWNTOWN RETAILER OF THE YEAR

The Shilla Duty Free

CAMPAIGN OF THE YEAR

Aperol Travel Journey Omnichannel Campaign – Campari Global Strategic Travel Retail

Highly Commended: Jameson: Arrive Like a Local – Pernod Ricard Global Travel Retail

Highly Commended: King Power Brand Campaigns – King Power Corporation

CRUISE OR FERRY LINE RETAILER OF THE YEAR

Harding+

The Harding+ team with the Cruise/Ferry Retailer Award

INFLIGHT & OMNICHANNEL RETAILER OF THE YEAR

3Sixty Duty Free & More

A delighted COO Alex Anson led the celebrations for 3Sixty Duty Free with the wider team

PEOPLE & PLANET: DIVERSITY & INCLUSION CHAMPION

Dubai Duty Free

Dubai Duty Free was honoured for its work championing diversity & inclusion

PEOPLE & PLANET: SUSTAINABILITY

International Diplomatic Supplies

Highly Commended: A Sustainable Plastics Solution for Airports & Travel Retailers – Enviro-Point

RISING STAR

Tom Diver – Heathrow Airport

Highly Commended: Chloe Dorman – Heathrow Airport

Highly Commended: Rhona Sutton – Love Bermuda / Somers Isles

STAR BEAUTY PRODUCT OF THE YEAR

Fame By Rabanne – Puig

Highly Commended: Tri-Balm – Formulae Prescott

Highly Commended: Bon Voyage Discovery Box: The Complete Skincare Edit – On The Mark Consultancy

STAR ELECTRONICS, TOYS, GIFTS &
TRAVEL ACCESSORY PRODUCT OF THE YEAR

Snoooza Repreve, Ocean Carbon Neutral Memory Foam Neck Pillow – Bitmore Limited

STAR FOOD & CONFECTIONERY PRODUCT OF THE YEAR

Smarties Cool Creatures – Nestlé

Highly Commended: Guylian Master’s Selection – Guylian

STAR JEWELLERY, WATCHES, FASHION & ACCESSORIES
PRODUCT OF THE YEAR

Amore Italia Chain Classic Rainbow – Coti Vision represented by YV GLobal

Highly Commended: Vanhu Vamwe (Luxury Handbags Made in Africa) – Africa Travel Retail 

STAR SPIRITS PRODUCT OF THE YEAR

Jura Islanders’ Expressions No 2 – Whyte And Mackay Travel Retail

Highly Commended: Glenfiddich Perpetual Collection – William Grant & Sons Global Travel Retail

STAR TOBACCO & NEXT GENERATION PRODUCT OF THE YEAR

Vuse Go – BAT Global Travel Retail Limited

STAR WINES PRODUCT OF THE YEAR

Veuve du Vernay Ice Rosé 250ml Aluminium Bottle – Patriarche 

SUPPLIER OF THE YEAR

Nestlé

Highly Commended: JBrands Duty Free Distribution

TEAM OF THE YEAR

Search & Rescue Team of Unifree – Unifree Duty Free, Istanbul

TECHNOLOGY SUCCESS OF THE YEAR

iCoupon – iCoupon Global

Highly Commended: The Intelligent Trolley – Intelligent Track Systems

SPECIAL AWARDS

LIFETIME ACHIEVEMENT AWARD

Mohit Lal, Chairman & CEO, Pernod Ricard Global Travel Retail

FRONTIER PIONEER AWARD

Colm McLoughlin, Executive Vice Chairman & CEO, Dubai Duty Free

OUTSTANDING CONTRIBUTION

Thabet Musleh, Senior Vice President, Qatar Duty Free

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