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NEW ZEALAND. Welcome to the latest edition of The Moodie Report PLUS, our popular feature series published in PDF format.
In this edition we visit Auckland Airport, home to one of the more unusual competitive environments in our industry. There, two leading international travel retailers – DFS and JR/Duty Free – compete head-to-head in a unique dual operator model that has caused much controversy in recent times.
We examine the contrasting approaches of each retailer – both class acts in very different ways – and we talk to Auckland Airport Manager, Retail Paul Divers about how the company has moved from a passive to a proactive landlord model.
Auckland is Australasia’s second-biggest international gateway and one of Asia Pacific’s most progressive airports. Our story examines how the airport company adapted to the constraints imposed on it by the New Zealand Commerce Commission to create a truly compelling retail offer, full of vibrancy, colour and character.
Please enjoy this edition of The Moodie Report PLUS.
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