The QDF Series (4): Qatar Duty Free raises the culinary bar at Hamad International

Introduction: Qatar Duty Free is building towards this year’s FIFA World Cup Qatar 2022 – which kicks off in Doha on 20 November – and the opening of Hamad International Airport’s (HIA) much-anticipated expansion with a flurry of store and food & beverage openings and innovations in the existing South and North Nodes.

The Moodie Davitt Report Chairman Martin Moodie and Brands Editor & Digital Marketing Manager Hannah Tan-Gillies were on location in Doha last month to bring exclusive coverage of the latest openings as part of our special extended series on Qatar Duty Free and Hamad International.

The series will culminate in on location coverage of the airport expansion inauguration later this year, timed to precede the FIFA World Cup Qatar 2022.

Today we look at recent introductions in food & beverage {Qatar Duty Free Vice President Thabet Musleh will be delivering a world premiere presentation on the expansion at The Trinity Forum in Singapore on 1-2 November}.

COMING SOON

As reported, HMSHost International and Qatar Airways Group last year struck a seven-year joint-venture contract to develop the F&B offering at Hamad International Airport.

The agreement covers 14 outlets including standalone and food court locations both landside and airside, with estimated sales of €188 million over the term. Here are some highlights of the openings to date and of those still to come.

Towards a new food & beverage era at Hamad International: A scene from earlier this year as Qatar Airways Group Chief Executive, His Excellency Mr. Akbar Al Baker (second from right) celebrates the agreement with Autogrill CEO Gianmario Tondato da Ruos, with Hamad International Airport Chief Operating Officer Engr. Badr Mohammed Al-Meer (right) and HMSHost International CEO Walter Seib (left) also in attendance.

Comptoir Libanais: Founded in 2008 by UK-based entrepreneur Tony Kitous and meaning ‘Lebanese counter’, Comptoir Libanais is already a proven success story in multiple UK airports and Dubai International Airport. It offers a diverse and delicious range of freshly prepared, Lebanese food in a vibrant environment reflected in the current hoardings. It will open very soon.

How the vibrant and popular Lebanese offering will look once open

Jones Express and Jones Social: The much-respected Jones the Grocer brand is set to open its Jones Express offering, featuring portable options from a grab and go counter. That will be complemented by Jones Social, a stylish bar setting featuring tapas, artisan cheese, charcuterie boards and a select range of wines, Champagnes and beers. Jones Social is the first such concept at an airport and the second in the Middle East. Both outlets, pictured in rendering form below, will open soon, also in the South Node.

Perennial airport favourite Costa Coffee has opened as part of the HMSHost & Qatar Duty Free joint venture
Many passengers now prefer to take their food onboard. The recently opened and neatly named Grab&Fly serves that growing sector.
Grab&Fly, stand & shoot: The Moodie Davitt Report Brands Editor & Digital Marketing Manager Hannah Tan-Gillies captures the easy appeal of the new offer

SSP FOOD MARKET

In late August, SSP opened a food court zone in association with QDF called Food Market. It offers an accessibly priced mix of cuisines from Indian to other Asian to Middle Eastern and international fast food favourites, plus a gelato unit. Positioned adjacent to QDF’s similarly price-conscious Big Value Duty Free store, it is already generating “amazing sales”, says Musleh.

“Previously, this was an old concept [called Marché] in a very dark area,” he comments. “We really wanted to do something with the area and to improve the F&B in the airport. We also wanted something in this area that appeals to everyone so we worked with SSP to come up with this concept of a food market.

“We have international brands such as Burger King and KFC as well as some local offerings and SSP brands. So whether you want a full meal or a snack, we have something for you.”

SSP Area Manager Emirates and Qatar Savvas Katsaris says that the newly opened area is generating very strong sales
This column signage will soon be converted to a digital format to improve wayfinding and enhance visibility
Food Market is neatly positioned adjacent to QDF’s Big Value Duty Free, mirroring the latter’s accessible pricing policy

The zone offers a diverse mix of national cuisines

Finger lickin’ good: Fast food favourite KFC continues to draw big crowds
Sweet Stop offers a tasty and colourful range of gelato flavours

VIALE DI LUSSO – CAN THIS REALLY BE INSIDE AN AIRPORT?

The opening of luxury avenue Viale di Lusso at Hamad International Airport on 2 August 2021 was a powerful show of strength and a signal of faith in the future of travel retail and airport food & beverage by Qatar Duty Free.

At a time when other travel retailers were retrenching, Qatar Duty Free hosted the biggest launch event of its kind in its history and one of the most spectacular luxury unveilings seen at an airport. Below we highlight some of Viale di Lusso’s food & beverage offerings.

The upscale dining offer is integrated with a luxury Italian fashion and accessories proposition
Starbucks Reserve offers a superior coffee experience and glorious views of the airport

Wear Emporio Armani, dine Emporio Armani
Emporio Armani Caffé brings the sophisticated simplicity that characterises the fashion brand to the world of food & beverage
Emporio Armani Ristorante offers an eclectic range of Italian favourites in a refined setting

Qatar Duty Free Manager Culinary Operations David Sosson shares a lighter moment with Qatar Duty Free Senior Manager Retail Operations Barry Wheeler at Emporio Armani Ristorante. Underlining Qatar Duty Free’s commitment to culinary excellence, Sosson has 30 years’ experience as an Executive Chef and Hospitality Manager with top-class properties and companies. He is also President of the Qatar Culinary Professionals (affiliated to the Worldchef Culinary Association).
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