USA. Virgin Atlantic Airways has teamed with Plaza Premium Group to reopen the Clubhouse passenger lounge at New York John F. Kennedy (JFK) International Airport Terminal 4.
Upper Class customers, Flying Club Gold members, along with Delta Air Line’s Gold, Platinum, and Diamond Medallion members, can access the lounge from 19 July.
Clubhouse offers a complimentary à la carte menu featuring five-star dining, tapas, afternoon tea and a selection of cocktails, wine and soft drinks. The lounge’s breakfast menu includes eggs benedict, avocado on toast and a full English breakfast. Chicken tikka masala and a vegan Beyond Burger are also featured. |
According to Virgin Atlantic, the Clubhouse experience has been tailored to ensure customer safety.
The airline’s collaboration with Plaza Premium for the management of its Clubhouses will be extended to other locations, including Boston, San Francisco, Washington and Johannesburg, as travel restrictions are eased.
“Whilst customers will continue to enjoy the Clubhouse experience they know and love, the award-winning Plaza Premium group will bring a wealth of experience to the Virgin Atlantic Clubhouse offering,” Virgin Atlantic said.
“Our shared values of top-notch hospitality, the most hospitable teams in the industry, a pioneering mindset and dedication to innovation will ensure our customers enjoy every moment of their journey as travel restrictions begin to relax and demand for global travel returns fast” – Virgin Atlantic Chief Customer and Operating Officer Corneel Koster
Virgin Atlantic Chief Customer and Operating Officer Corneel Koster commented: “We are delighted to welcome customers back to our Clubhouse at New York JFK offering the signature Virgin Atlantic experience we know they have missed over the past 18 months.
“With the friendly faces of our Clubhouse team, enhanced health and safety measures at every touchpoint and our innovative food and beverage offering, we will ensure our customers fly safe and fly well.”
Koster said the airline looks forward to expanding its partnership with Plaza Premium Group to Clubhouses in North America and South Africa.
“Our shared values of top-notch hospitality, the most hospitable teams in the industry, a pioneering mindset and dedication to innovation will ensure our customers enjoy every moment of their journey as travel restrictions begin to relax and demand for global travel returns fast,” he added.
Plaza Premium Group Chief Commercial Officer Bora Isbulan said: “Plaza Premium Group is delighted to be collaborating with Virgin Atlantic, one of the world’s most innovative and respected airline brand, in offering seamless services in their Clubhouses.”
“This partnership sees two global travel brands offering the brand’s unique perspectives on airport hospitality, design and service that leaves an imprint with each visit. We are here with aligned mission and goals, joining hands to offer an elevated airport journey in supporting the return of travel.”
Isbulan said Plaza Premium looked forward to working with “like-minded partners to bring a brand new lounge experience and provide world-class lounge experience in welcoming global travellers”.
The two partners said they have agreed on the co-development of lounges in other key hubs within the airline’s network. Details will be announced soon.
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