ACI Airport Business & Trinity Forum in Shanghai takes shape with top speakers and diverse programme – 14/12/07

‘The Trinity’ has become an integral element of the industry’s vocabulary since the Forum was launched in 2003

CHINA. Next year’s ACI Airport Business & Trinity Forum – a joint venture between Airports Council International (ACI) and The Moodie Report – in Shanghai is set to attract a big audience, following the confirmation of several more exciting speakers and sessions.

The event, popularly known as ‘The Trinity Forum’, is being hosted by Shanghai Airport Authority from 31 March (Opening Cocktail) to 2 April, 2008.

Ivo Favotto, Executive Vice President Business Development & Strategy at The Nuance Group, will give what he promises will be a landmark speech on new concepts for airports – more details in coming weeks.

Hans Bakker, Airport Authority Hong Kong Commercial Director, will also deliver a major address, one that will examine the need to meet customer expectations while satisfying the wishes of the brands and concessionaires.

All speeches will be linked by an over-riding theme – the need for a much more consumer-driven approach by airports towards commercial revenues in order to drive footfall, penetration and spend.

Shanghai Airport Authority is delighted to host the world’s premier airport commercial revenues conference

Incheon International Airport Corporation President and CEO Jae-Hee Lee will deliver an important insight into the South Korean gateway’s evolving approach to non-aeronautical revenues – and its ambitious plans to create new commercial concepts.

Mark Riches, Managing Director of World Duty Free, will speak just after the 27 March opening of the spectacular London Heathrow Terminal 5 (either in person in Shanghai or by live feed from T5) to deliver a compelling insight into the brave new world of airport retailing.

New Aelia CEO Jean-Baptiste Morin will weigh in with a personal and corporate reflection on the future of travel retail, in his first speaking commitment since assuming the role. Nick Forbes, General Manager Retail at Auckland International Airport Limited will set the airport company’s decision to open one of the biggest Arrivals shops in the world (1,600sq m) in the context of a ‘business case analysis’ of the industry drivers that drove the decision.

A film entitled “˜Best Practice in Airport Commercial Revenues’ is currently in production by Peter Marshall, Director of Marshall Arts International. This will show unique footage of some of the world’s most outstanding airport commercial revenue executions.

Other sessions include “˜Cutting Edge – State of the art airport commercial developments’; “˜Creating the ultimate consumer experience’; “˜China’s great journey’; and “˜Dreamstore: The best of the best’ – analyzing the elite locations in the world of travel retail.

The Shanghai event follows the huge success of the 2007 Trinity Forum, held in Dubai, which attracted over 330 delegates. For images from that event click here.

The spectacular Shangri-La Pudong Hotel will be the venue for a unique ‘double-header’ of key industry conferences

In a unique “˜double-header’, the event will run alongside the important ‘ACI Airport Service Quality (ASQ) and Facilitation Conference’ (31 March & 1 April). The latter’s ASQ Awards – the most prestigious awards in the airport industry (see below for more details) – will be held during a joint conference Gala Dinner on 1 April. This will ensure an unprecedentedly high participation by the world’s leading airports at both events.


For more details on the event please contact ACI’s Andreas Schimm at or The Moodie Report’s Martin Moodie at

Please download the respective registration forms including conference fees and discounts here.

As foreigners require a visa to enter China, we will keep you informed and assist you with the application process as soon as your conference registration has been completed.

Regarding accommodation, guest rooms at special rates at the event hotel, the Shangri-La Pudong, can now be booked by clicking here (Group code: ACI300308),

ACI will also advise on alternative accommodation in the vicinity in due course.


The Gala Dinner once again accommodates the prestigious ASQ Awards ceremony, recognizing the world’s best airports in customer satisfaction. With over 100 airports now participating in ASQ, the awards are the most acknowledged and valid industry recognition based on customer perceptions.


ACI Airport Business & Trinity Forum in Shanghai attracts big-name speakers – 06/12/07

“˜Trinity Forum’ and ASQ conferences converge on Shanghai in unique ACI “˜double-header’ – 22/11/07

Shanghai Airport Authority to host next ACI Airport Business & Trinity Forum – 30/10/07

The ACI Airport Business & Trinity Forum – The Moodie Report Picture Gallery – 16/03/07

Vision and value: the ACI Business & Trinity Forum concludes in Dubai – 14/03/07

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