Environmental, Social & Governance
FAB 2026 Awards winners revealed in Bengaluru; Antalya to host 2027 event
Singapore Changi Airport claims the ultimate accolade at the 2026 Airport Food & Beverage (FAB) + Hospitality Awards, as we reveal the full roll-call of honour alongside special judges’ awards.
WHSmith North America celebrates leadership impact with three AMAC Catalyst Awards wins
The leading travel retailer has celebrated three executive honours at the prestigious AMAC 2026 Catalyst Awards, highlighting its leaders’ contributions to advocacy, supplier diversity and the broader aviation industry.
The TREX Awards: Who has won the big final honours, including the ultimate Patagotitan accolade?
In a big finish to The TREX Awards, we reveal the intensely competitive TREX Collaboration between a Brand and Retailer (and/or Airport) Award, the Best CSR-Related TREX accolade and The Patagotitan Award – the highest-ranked TREX across all categories.
On location: How ATÜ Duty Free ambition is shaping a new Antalya Airport retail experience
In words, images and video we profile the duty-free offer at Antalya International Airport with ATÜ Duty Free President and CEO Ersan Arcan.
Interview: ARI Global Head of Marketing Sarah Jane Lynch on culture, commercial impact and the human connection
ARI Global Head of Marketing Sarah Jane Lynch assesses culture as a strength, what authenticity really means and how the ‘Joy On Your Way’ brand platform continues to carry deep meaning for colleagues today.
Aeropuertos Uruguay enhances inclusive travel with Quiet Space at Carrasco International Airport
By providing a low-stimulation environment for passengers seeking sensory or emotional regulation, the Quiet Space reinforces the airport company’s commitment to accessibility across every stage of the passenger journey, while fostering a more inclusive and barrier-free travel experience.
ARI ‘Joy Wall’ captures the human connections at the heart of its global network
A live ‘Joy Wall’ took centre stage in ARI’s National Day of Joy celebrations, inviting colleagues across the retailer’s global network to share photographs of moments that bring them joy.
ARI North America shines a light on Canadian hospitality amid National Day of Joy celebrations
“Joy On Your Way starts with our people,” says Head of Marketing Katherine Sullivan. “Every day, our teams bring warmth, personality and a distinctly Canadian welcome to travellers passing through our stores.”
Cyprus Duty Free celebrates National Day of Joy with packed programme of activities
At Larnaca and Paphos airports, the activations “created moments of surprise and delight during the busy summer travel season”, says the company.
Portugal Duty Free extends ARI’s ‘Joy Day’ into month-long cultural and community celebration
At Portugal Duty Free, ‘Joy Month’ aims to create joy through “everyday interactions, memorable customer experiences and meaningful connections between colleagues, travellers and local communities”.
Creating connections with colleagues and customers – ARI marks National Day of Joy
As leading travel retailer ARI celebrates National Day of Joy, Chief Joy Ambassador Paula Pryor talks about nurturing a ‘joy mindset’, creating a culture where people feel valued and supported and why small, thoughtful actions make the difference.
Interview: Airport Dimensions on how traveller expectations are reshaping the airport journey
We are pleased to publish a new video & podcast interview in partnership with Airport Dimensions; based on extensive research, it homes in on traveller views of the airport experience today.
