International
Decoding emotional drivers of airport spend – tRetail Labs releases ‘CX Delightors’ white paper
Retail technology specialist and analytics company tRetail Labs has released its white paper, titled ‘The Next Evolution of CX Delightors in US Airports’.
The travel retailer’s revenue performance continues to reflect low levels of visitor traffic in Hong Kong and Macau, noted co-parent LVMH.
Key product launches in the region include new channel-exclusive offerings from Kinder, Nutella and Tic Tac.
The 2025 Airport Food & Beverage (FAB) + Hospitality Awards and FAB Superstars Awards have attracted a record number of submissions, with more than 350 nominations received.
Victorinox is promoting its upcoming showing at the TFWA Asia Pacific Exhibition with a makeover of The Moodie Davitt Report homepage and an elegant treatment of our mobile website.
Dubai once more leads the list of airports measured by international passenger traffic, followed by London Heathrow, Incheon international, Singapore Changi, Amsterdam, Paris Charles de Gaulle, Istanbul, Frankfurt, Hong Kong International and Hamad International in 2024.
“For the luxury sector, the trade war between the US and China, and the consequent impact on the Chinese economy, is likely to further dampen the sentiment of the Chinese customers with respect to spending on travel retail,” says Dubai Duty Free Managing Director Ramesh Cidambi.
A memorable two days of retail-dedicated sessions concluded on Wednesday at Seatrade Cruise Global in Miami.
Global Blue has released its Tax Free Shopping Business Update for March, highlighting a softening in tax-free shopping revenues influenced by less favourable exchange rates.
The pioneering cross-category travel retail-exclusive awards programme has attracted an encouraging number of entries, highlighting the importance of the initiative and channel-exclusive products.
This is the 13th time in the history of the awards that the Singapore gateway has received the top accolade.
A high-class speaker line-up from across the cruise ‘Trinity’ led a strong first day of retail sessions at Seatrade Cruise Global in Miami on Tuesday.
William Grant & Sons launched the campaign at Heathrow, Changi and Sydney airports in March, with upcoming roll-outs at Dubai, New York JFK and Amsterdam Schiphol airports.
