International
Opinion: Shiseido’s Janice Li on the new mindset driving discovery in global travel retail
Shiseido Travel Retail Vice President, Business Strategy & Development Janice Li explores how a new ‘explorer mindset’ – rooted in authenticity, culture and discovery – is reshaping traveller expectations and redefining beauty in travel retail.
The South Tyrolean confectionery company has rolled out a series of milestone events to mark its centenary this year, engaging travellers with bold visuals, product sampling and experiential installations.
Continuing The Dalmore’s whisky storytelling, this collection features 13, 16 and 19 Years Old expressions, all finished in Pedro Ximénez sherry casks. The multi-cask process extends maturation and enhances each whisky’s character.
The latest confirmed speakers include TAV Operation Services CEO and TAV Airports Holding CCO Aude Ferrand; Gebr. Heinemann Co-CEO Max Heinemann; and Lima Airport Chief Commercial Officer Norbert Onkelbach.
Victorinox is implementing a new store design concept, with Hong Kong International Airport the first travel retail location to showcase the updated look.
BAT is doubling down on travel retail as a channel through which it can communicate its commitment to ‘Building a smokeless World’, says Cluster General Manager Global Travel Retail and China Andy Hrstic in this interview.
Women in Travel Retail+ (WiTR+) hosted a webinar titled ‘Mission Impossible: Juggling Career and Personal Life in Travel Retail’ on 18 November featuring Philip Morris International Global Travel Retail Vice President Beste Ermaner.
Wella Company is building momentum in the channel with a refined product strategy and digital tools designed to help travellers understand and engage with its professional-led beauty offer.
In a hard-hitting statement today as CEO Carl Cowling resigns, WHSmith says: “The North America supplier income issue has arisen against a backdrop of a target-driven performance culture and decentralised divisional structure combined with a limited level of group oversight of the finance processes.”
Passenger traffic at Dubai Airport reached 24.2 million in Q3, up +1.9% year-on-year, bringing the total for the first nine months to 70.1 million, a +2.1% increase compared with 2024.
Chanel brings together limited-edition fragrances, celestial-inspired makeup and exclusive gifting sets in a comprehensive seasonal offer.
The appointment strengthens Benoy’s Commercial Strategy & Advisory division, which offers analytics-driven commercial planning, passenger behaviour insight and retail performance optimisation alongside terminal design.
The Swiss chocolatier has introduced Countline and Pralines formats, establishing Dubai Style Chocolate as a broader platform within the company’s travel retail portfolio.














