INDIA. GMR Aero has expanded its travel retail portfolio with the launch of Vizag Duty Free at Visakhapatnam International Airport and separately transformed its departures store at Hyderabad Rajiv Gandhi International Airport.
The two developments form part of GMR Airports Limited’s strategy to strengthen its non-aeronautical business, with both stores combining international brands with regional products and destination-inspired design.
The revamped Hyderabad Duty Free departures store features a retail environment inspired by the heritage of Hyderabad and Telangana.
The enhanced space incorporates contemporary design and visual merchandising alongside an expanded perfumes & cosmetics offer, exclusive product launches and a selection of Indian products. It complements the airport’s 2,400sq m arrivals duty-free store.
At Visakhapatnam International Airport, Vizag Duty Free has a presence across both the arrivals and departures areas.
Built around the theme ‘Where Coastal Heritage Meets Global Discoveries’, the store draws on Andhra Pradesh’s cultural identity through interiors influenced by Kalamkari art, coastal textures and regional craftsmanship.
Alongside international brands, the assortment includes regional products such as Araku Coffee, Etikoppaka toy art and Kondapalli handicrafts.
GMR Aero is also introducing customer-focused services across its travel retail network. At Hyderabad these include Click & Collect for online ordering, Shop & Collect for advance booking at departures and the Partner Privilege Programme.
GMR Airports Limited President & CEO – Commercial & Growth Rajesh Arora said, “At GMR Aero, we are building a future-ready travel retail ecosystem that goes beyond shopping to become an integral part of the airport experience.
“Our approach is anchored in three core principles – delivering exceptional customer service, creating world-class retail environments, and offering a carefully curated assortment of global brands and authentic local products supported by compelling customer propositions.
“As we expand our travel retail footprint across our airport network, our focus remains on creating destination-led experiences that celebrate the unique identity of every location while setting new benchmarks in passenger experience.
“This journey is made possible through the strong collaboration of our brand and business partners, whose continued support enables us to innovate and elevate airport retail in India.”
GMR Aero CEO – Group Duty Free Business Ashish Chopra commented, “The expansion of our travel retail network reflects GMR Aero Duty Free’s long-term vision of building India’s most admired airport retail ecosystem.
“Hyderabad exemplifies our continued commitment to elevating flagship destinations through innovation, premium brand partnerships and exceptional customer experiences.
“At the same time, Vizag marks the beginning of an exciting new chapter – one that celebrates the rich cultural heritage and unique identity of Andhra Pradesh through a thoughtfully curated retail offering.
“As passenger expectations continue to evolve, we remain committed to delivering world-class retail experiences that seamlessly blend global excellence with authentic local character, creating memorable journeys across every airport we serve.” ✈
Vizag Duty Free
Hyderabad Duty Free departures store
